Andrea was excellent. Very helpful and efficient. The service on my truck was excellent as well. My only issue was I purchased a keychain the last time my truck was serviced there. It fell apart within 2 weeks. I was told to just bring it in the next time my truck was serviced and they would replace it. I couldn't get an appointment when I needed one last year and had my truck serviced elsewhere. I brought the broken kitchen back in this time. But was told by the gentleman in the service department that they couldn't replace it because it had to be the same number and they had changed brands since then. It wasn't very much, but it was the principle of the thing. I live in Gig Harbor and very rarely come across the bridge. Except for one oil change, I have always had my truck serviced there since I purchased it new in 2008.
Due to the customer service I received, I will now be coming to you for my oil changes. Amazing staff…very impressed!
She was very professional, friendly, respectful, attentive. Very satisfied with her service.
I really do like the service and James!
The lock works fine but one of the lights on top of the switch is not working
Andrea was very helpful, knowledgeable, and friendly.
You are all doing A 5 Star.
As Always service is great.
I received excellent and prompt service.
Great customer service. Always enjoy the process. Thank you
Tom
Toyota Of Puyallup has always taken good care of us… I bought my 97 Toyota 4Runner off your ‘old lot on Meridian!
The customer service was excellent.
I had a coupon for $5 off a wiper blade insert and somehow was charged $77. I asked about it and she said it looked like the tech put on new blades and holders. I inquired about the coupon and what it stated, she had no answers. I left her and went to my truck, it had not been washed or vacuumed like they said they were going to do either. So 1.25 hours for blades, doesn't make sense.
Joseph was very courteous and helpful
Good professional service
Very happy with the service! Done in less time than expected!
Not all items were fixed. They couldn’t hear the air noise coming from the drivers side.
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