Nick was able to answer all my questions and was very knowledgeable. He was prompt and made sure I was taken care of.
Cynthia was absolutely amazing. She actually took the time to truly speak to me. She made me feel important. Cynthia shared some vital information regarding my car that no one has ever told me in the 4 Years I've been coming to the Puyallup Dealership for Services. Excellent Work
I dud really miss my car being washed, but everything else was good.
It’s been a pleasure, everyone has been very kind! Thank you
Quick professional service as always.
For some reason I never receive a call when my vehicle is ready. Even though I give them the number to call me, they always call the home number, now it won’t let me submit my comments
I always receive very good service when I take my vehicle for service at Toyota of Puyallup. Thank you!
Thank you Cynthia for your superb service
Great service and done quickly. Thank you
Everything was great. I appreciate you taking care of my poor, old car. I was even apprised of the next service it would need and the current status of those parts. I will definitely be recommending Toyota of Puyallup to others.
Very kind and polite, service (oil change) was quick - no complaints!
Thank you Bret!! You were very nice to talk to!! I appreciate your kindness and being so informative of next steps.
No need for any trade evaluation, the car is only sic months old!
You tried to sell my wife a new battery when it was still under warranty. I have two Toyotas that I have been bringing to you. I thought you were different than other dealers I have dealt with in the past. You lost my business.
Friendly and professional
Two things: When I began the search for service, Tacoma Toyota put me through n hold three times, and, when they finally answered, the **** the other end knew nothing about trucks and insisted I produce a VIN before scheduling…well I was at work and did not have access to my vehicle, so I hung up.You folks answered right away. I then went to the website and scheduled my appointment. Later, when I could, I called you with a VIN.Here’s the real test for you, and the absolute deciding factor - if I am specific about the problem, and I only want specific things replaced/prepared, would you do it with a $189 diagnostic fee…..and you did….no fee. Done deal, and I brought it the next day. The personal texts you allowed from Nic were also appreciated.
Very good team of people at your store
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