Great service. Thank you.
Wonderful service and customer service as always thank you
Very satisfied with your service. Will be back with my other Toyota.
She was very pleasant and friendly. She was professional.
My vehicle was waiting for about 20 minutes before I went to the counter to ask about it. Several employees were standing around and only one was working hard and willing to help me. I didn't catch his name but appreciated him very much. My time is valuable and wait times have become longer and longer. I am debating whether to continue to use Toyota to service my vehicle because of this.
Took much longer than originally stated leaving me without transportation for 5 days.
There were 2 items that could have gone better. I requested a loaner and there were none available (but the gentleman that cashed me out gave me a punch card for a free oil change that was very nice) and I didn’t get a sticker in the window letting me know when service should be done next.
Car drives well. Appears to have been serviced well sand promptly in spite of the volume of clients.
Elisabeth is an asset to your company. She was extremely helpful today.
Your service department Rotated my tires and repaired one tire. My valve cover was not put back on my tire. There was white grease on my rim from repairing the tire. I was frustrated to have to ask for valve stem comer back and something be able to wipe off the white grease.
Knowledgeable and found the root of my issues
Customer service representative were caring about the issue with my car
The people were fantastic, but not the end result. The error code can’t be fixed because Toyota corporate doesn’t know how to fix it. New issue of new car introduction 2024 Grand Highlander.
Kennedy had a very proficient knowledge of my car and the issues with it. She assessed that a diagnostic would help determine the best course of action. I asked for many estimates and I got them . I asked for the #1 safety issue and she told me. Thorough.
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