Service Center

Real Reviews From Verified Customers

Ohio Ministries.
5 out of 5
2/18/2023
It’s great working with someone that is competent and professional. Keep them around!
Joyce A.
5 out of 5
2/18/2023
As an out-of-state Toyota owner, I was greeted and made to feel welcome.
George M.
4 out of 5
2/18/2023
Very happy with the service department , my vehicle was serviced and ready to go in less than an hour.
Kunu G.
1 out of 5
2/18/2023
Wait time was long. My appointment was for 0745. Arrive at 0725 and do not leave until about 1140. Also I did not know the price would be $ 1,094 until I was to the register. I get notice on my phone but I ignored the notice because I want staff to talk to me. Your dealership service is expensive and the wait is long. I think you keep people long to charge more in workmanship. I hate to say when my boys was looking for car I did recommend you.
Tom B.
5 out of 5
2/18/2023
Chris was great! Helpful, knowledgeable, quick
Karina T.
4 out of 5
2/18/2023
He was informative and accurate. Will return because of how fast express was.
Dawn H.
5 out of 5
2/18/2023
Matthew was great and patient. His wonderful service made a stressful day turn out okay!
Ann K.
5 out of 5
2/18/2023
All staff friendly & professional
Janet J.
4 out of 5
2/17/2023
Teresa and one I encountered were kind to me. Give them all a bonus equivalent to one week's pay and don't worry Toyota's making money hand over fist so they won't have to file bankruptcy :)
Grace P.
2 out of 5
2/17/2023
I would have liked to find out what were the points that were inspected. I wanted to talk to someone about the car. Instead I was just rushed through. There was no one to ask any questions of.The girl who processed my case did not know anything.
Regina W.
4 out of 5
2/17/2023
????
Stephen T.
5 out of 5
2/17/2023
Excellent service very helpful
Haley T.
5 out of 5
2/17/2023
Cody was great!
William C.
4 out of 5
2/17/2023
Do you offer a veteran's discount? As I did not receive one. The folks at the counter did not know that answer. Thank you the car looks great.
Laxmi B.
5 out of 5
2/17/2023
Good service
Haitham A.
1 out of 5
2/17/2023
It was terrible very bad experience 1-The one who checked me in was so bad and unprofessional 2- I found the glove box was left open and all my personal stuff of that gloves box thrown on the dashboard when I received back my car 3- I was waiting for almost 2 hours just for oil change and no one came to update me and it was not Saturday and there was not a lot of customers when I checked in although I made appointment before I checked in It was a terrible experience 4- I hope my car didn’t get worse before I took it to the shop
Antoinnette E.
5 out of 5
2/17/2023
She took very good care of my car needs in an expedient manner.
Karl C.
5 out of 5
2/17/2023
Excellent Service as usual.
Charles P.
5 out of 5
2/16/2023
Always a+ service. Great car from a great dealership!
**** G.
4 out of 5
2/16/2023
Mr Curtis took care of me as soon as I arrived. It took only 35 minutes for my car to be serviced, which was great. I'm visiting from Las Vegas and the Toyota dealerships their have customers stacked on top of each other and it takes no less than an hour to get routine maintenance completed. My average wait time at the dealerships was usually 90 minutes to 2.5 hours. I was usually waiting for a setvice tech to finish with 2-3 customers ahead of me. So I really appreciate the efficiency of this service department. Thanks Chris!

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