Service Center

Real Reviews From Verified Customers

Gary Z.
5 out of 5
11/25/2025
No complaints
David P.
4 out of 5
11/25/2025
Jennifer was amazing and very informative about the work that was going to be done and her recommendations for other preventative services. She made the check in process smooth and painless. However, there was a huge disparity between the check in and pick up processes. My wife picked up our car and had some questions about the work that was done. Leticia Estrada was not helpful at all and seemed very disinterested in helping her. Her affect was so flat she came across as almost rude. Given the amazing customer service we have always received from Crown Lexus this experience with Leticia was very surprising and disappointing. Maybe she was having a bad day. My wife even asked her about it and Leticia paused and then responded “Not really”. She made no effort to find someone to answer her questions, instead just saying to go ask the person who first talked to her when she walked in.
Claudia D.
5 out of 5
11/24/2025
Always a pleasure working with Alfred
Johnathon H.
5 out of 5
11/24/2025
Michael Connor is awesome... Very friendly, knowledgeable and
Karen Z.
5 out of 5
11/24/2025
Service very good. Chris so nice.
Carol M.
1 out of 5
11/24/2025
Did not check the car for other issues and update
Crystal B.
5 out of 5
11/23/2025
friendly, professional and provided excellent customer service
Bertha V.
5 out of 5
11/23/2025
Jennifer was great! Friendly and very efficient.
Erik D.
5 out of 5
11/23/2025
Faustino always provides excellent service.
Heidi S.
5 out of 5
11/23/2025
Great professional service. Thank you!
Daniel P.
5 out of 5
11/23/2025
Michael was great!
Jorge T.
5 out of 5
11/23/2025
Tony Hang is amazing always take good care of me. Great service and communication.
Ricardo F.
5 out of 5
11/23/2025
Thank you for your service
Take Over.
5 out of 5
11/23/2025
Great
Muez U.
5 out of 5
11/23/2025
Alfred was a really helpful, he solved my problem within seconds.
Juan G.
5 out of 5
11/23/2025
had an excellent experience with Gerardo Temores in the service department. He was very polite, professional, and kept me informed about my car the entire time. He answered all my questions with patience. I really appreciated his great customer service.
Gisela A.
4 out of 5
11/23/2025
Service was good, the only thing there was complimentary wash after my car was serviced.
Mary C.
5 out of 5
11/23/2025
Thank you, I’m very satisfied with your service.
Dana-Ashley R.
5 out of 5
11/23/2025
Tony is amazing as always! Very communicative, honest and kind guy. It’s always a pleasure to work with him.
Mark H.
5 out of 5
11/23/2025
Tino was very helpful and professional with providing me the best service for my vehicle. 10/10.

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