My experience with Crown Lexus was great and it was all because of Mr. Mark Gray. He was kind patient and very helpful. He made my experience great!
Robert is definitely a true leader, I felt very confident that he would make sure I was informed so I could make a sound decision about my vehicle maintenance. I appreciate his knowledge and time he spent with me.
Alfred gave me superb treatment: professional, courteous, and timely responses. And Helen Castle did the same thing as well. I could not ask for better response, better treatment, better performance, and better results than Alfred and Helen rendered!
Helen was very courteous and friendly.
She was also very prompt and efficient
Alfred is the reason I keep going back to Crown Lexus. He really listens to my concerns and fully gets what I’m saying. Alfred’s communication skills are on point. He kept me fully informed with a step by step process. He is very kind and caring.
Alfred was great throughout the whole visit. Much appreciated
Thanks George for all your help. I was very satisfied with the work that was done to my vehicle. I appreciate all the staff there the management the whole team. I appreciate the loaner vehicle. I couldn't thank you enough.
Maria was awesome. Great representative of your company
Appreciate the effort and sensitivity to our time despite the influx of cars coming in before the holiday weekend. Delaware app does need to improve though. It’s apparent that it causes frustration among staff more than it should.
Helen is our “go to” service advisor - she s the best!
Mark is always helpful and accommodating to me. Definitely appreciate him and the team for answering all of my questions
Job well done Robert Melendez. Your positive energy is infectious and well received. Thank you for making a chore a little more pleasant.
Maria was awesome to work with.
Alfred is always respectful to me. I truly appreciate him and how he makes sure that I feel respected.
Robert and Jason Delgado's team were very professional and exceeded my expectations while servicing our RX today. I appreciate the communications (text) while waiting for car to be done.
Tony always provides great service and support.
This was my first time servicing my new Lexus. Mark was upbeat, helpful, personable, and kind. I had a great experience at the service center because of Mark Gray. Thank you Mark!!!
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