Service Center

Real Reviews From Verified Customers

Hipolito D.
5 out of 5
1/30/2026
Helen Kessel superb service advisor
Priscilla D.
4 out of 5
1/30/2026
He was amazing! I usually tend to go to the Riverside Lexus to get my oil change. This was the first time trying out in Ontario and I will be coming back because of Robert . His service , communication was excellent
Steven W.
5 out of 5
1/30/2026
Tony is awsome! By treating me like a long term VIP customer on my first vist, he turned me into after repeat customer. I will definitely recommend him to people I know. Joe i sales is also great. He too will get my future business
Robert H.
4 out of 5
1/30/2026
Worked with to set an appointment, met me almost as soon as I drove in, and wrote up my service needs very quickly. He also kept me posted on the status of my service. Very professional.
Glen P.
5 out of 5
1/30/2026
A gentleman!
Blenda L.
4 out of 5
1/30/2026
Mr. Tony Hang is an awesome service representative and excellent communicator. He gets the job done in a timely fashion. I really appreciate the service that I have received from him and can rest assure that my Lexus is in great hands.
Michael L.
5 out of 5
1/30/2026
Great customer service! Please reach me directly- ****-****-xxxx
Bridgette M.
4 out of 5
1/30/2026
It's the fact that I was able to get a last minute appointment that was awesome. The service was outstanding. Thank you all
Tiffany C.
5 out of 5
1/30/2026
Great service, effective communication, very pleased with how smooth everything went with the service + fixing the recall on my vehicle.
Stacey L.
5 out of 5
1/29/2026
Alfred took care of my needs and was very kind good experience
Vickie L.
5 out of 5
1/29/2026
Elijah is the best representative that we have dealt with. Very knowledgeable and helpful.
Cecilia B.
5 out of 5
1/29/2026
Easy process & service was excellent. Offered to uber me to & from my office during service. Communication was great & the ETA of completion was pretty spot on. Thank you!
Sharon S.
5 out of 5
1/29/2026
We appreciate your service.
Christine H.
5 out of 5
1/29/2026
Tony is always professional ,caring a good listener, explaining, making sure we understand what’s going on with our vehicle. When I leave I’m grateful. That’s why Crown Lexus has service my car for 15 years.
Krystal C.
5 out of 5
1/29/2026
I really want to thank Robert Melendez for going the extra mile to help me to do the best to resolve my car problem I will always be grateful for his help the way he care for My problem once again thank you Robert I really appreciate your help and kindness.. Krystal C
Roberto L.
5 out of 5
1/29/2026
Job well done!
Fred W.
2 out of 5
1/29/2026
Handling of coupons. Spent $2000 and not even a car wash?
Antoinette R.
4 out of 5
1/29/2026
I was very pleased with the service I received today, and that is why I continue to bring my car in to your dealership . Thank you for the great service!
Sharon N.
5 out of 5
1/29/2026
Helen was professional as usual. Thank you Helen for a job well done.
Hemchand R.
5 out of 5
1/29/2026
Helen was very helpful, professional and proactive. I really appreciate her service.

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