Service Center

Real Reviews From Verified Customers

Israel B.
5 out of 5
2/7/2026
My experience always outstanding 100% Alfred deserves recognition give him a raised a Lexus Grammy award he is outstanding with his job
Alexis L.
5 out of 5
2/7/2026
Robert was friendly and really helpful! Great customer service, got me in and out of the dealership quickly which is appreciated.
Erika A.
5 out of 5
2/7/2026
Prior to this, I had bad experiences with other service attendants. I dreaded taking my car in for service after so many years visiting Ontario Lexus. Today Gerardo made my visit the best! He answered all my questions and got me in and out with a good amount of wait time. Never have been taking care of like I got treated today. Gerardo is great at what he does with exceptional customer service. With no doubt I will return again because of him. Thank you.
Leopoldo C.
5 out of 5
2/7/2026
Excellent service.
Oscar A.
5 out of 5
2/6/2026
Elijah was very polite and helpful. He kept me informed of the repairs needed on my car.
Sam L.
5 out of 5
2/6/2026
Chris did an excellent job as my service advisor
Shaohong L.
5 out of 5
2/6/2026
A fantastic experience, as good as always, with meticulous and thoughtful service.
Rochelle B.
5 out of 5
2/6/2026
It’s always a pleasure working with Helen Kassel. She makes sure everything is checked on my car. She has always gone out of her way to help me. She is a star employee of Crown Lexus.
Linda M.
5 out of 5
2/6/2026
Robert is very nice and a pleasure to work with!! He took care of everything, got a loaner car for me and communicated with me over the details while I was out shopping! Fantastic service from Robert!
Helen W.
5 out of 5
2/6/2026
Very satisfied
Anthony T.
5 out of 5
2/6/2026
Thank you Helen!!
Ronne P.
5 out of 5
2/6/2026
Great customer service, thanks
Cynthia S.
5 out of 5
2/6/2026
Chris is the best service writer there is, very professional, knowledgeable, and most important, honest! I can always trust and count on him
Daryl M.
5 out of 5
2/6/2026
Helen was extremely pleasant and knowledgeable. Great first experience with crown service!
Lailanie S.
5 out of 5
2/6/2026
Mark Gray provided such outstanding customer service! He was very thorough. Very happy with the service he provided! :)
Rose Ann.
2 out of 5
2/5/2026
The agent didn’t tell me what the service entailed and did not ask me if I wanted the car washed. This is not the quality of service I’m used to from my Lexus dealer.
Teodoro P.
5 out of 5
2/5/2026
Thank you
Rosalina C.
5 out of 5
2/5/2026
Definitely top notch!
Suzanne J.
5 out of 5
2/5/2026
Wonderful customer service! Thank you!
Jesse P.
5 out of 5
2/5/2026
George was friendly and efficient.

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