Mark Gray was an awesome and amazing service provider! The only aspect that I am unhappy with was getting my car back with writing on the window. I do understand that I opted out of the car wash but I would prefer if someone would’ve removed that before receiving my car.
Very satisfying visit. Helen made all the difference. She was professional while being so warm and personable. I would characterize her service as efficiency with a personal touch. The girl at the valet service was also very nice and provided smiling service. If I had to spend a couple of hours waiting, a place where the employees were pleasant and smiling is where I’d want to do so. Thankfully, Helen and everyone were so on the ball that I ended up not waiting very long. Thank you Helen and crew at Crown Lexus!
Chris always goes above and beyond
Maria was very helpful from the start. She was respectful and professional. She asked me if I had any other concerns or any issues. She walked out and met me at my car when I drove up and immediately helped me out. Because of the way she treated me as a customer, you will be receiving my business in the near future. Maria should be commended for her attention to duty and uou should be glad to have such an exemplary employee. Please feel free to contact me if you have any further questions. Thanks, Frank G
Tino was very helpful and my automobile maintenance
The service was excellent
Robert was very helpful. He was there to answer any questions I had and kept me informed about my car service.
Maria was very nice and made me feel comfortable. She would explain things to me in an easy to understand way. Out of all the service advisors I’ve had, she’s easily my favorite.
Brandon was very friendly, professional, and helpful. He was a good listener and documented my vehicles concerns.
Robert did an amazing job. I’m going to make sure my friends that own a lexus see him.
Great customer service took care of me and my wife quickly, both cars where ready at the time promised
Keep me informed from start to finish even had my loaner ready for me
Thank you
Jimmy and Erika Marino
Very on time all work done
Service Technician was outstanding
Brandon was very kind and thorough throughout the process. Thank you.
Christian was professional, helpful, and easy to work with throughout my visit. He clearly explained the maintenance services and also helped address the rear shock issue under warranty, which I really appreciated. The communication was smooth, and the overall service experience made me feel taken care of. Thank you, Chris and the Crown Lexus team.
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