CHRISTIAN IS OUTSTANDING AND OVER DELIVERED ON EVERYTHING. HE IS EXCEPTIONAL
Always excellent service and care from Tony Hang.
We are very satisfied with our service. Helen is a wonderful person and associate.
AWSOME job & helped answer all of my questions. Also helped me see that I may upgrade to a 2024 RX 450+ in about a year’s time.
In the past I recieved really great service and this time I didn't feel like my business was appreciated .
I drive from Los Angeles to get my car serviced because Tony is that amazing!
Christian Santos was very informative and awesome throughout the experience. I would deal with him any day.
Tony always, friendly and professional.
Alfred continues to provide exemplary service.
Mike Connor provided excellent customer service!
Mark was great. Friendly and informative.
I’m very satisfied with the service that was done to my vehicle, to the service adviser who attended me good to the mechanic technicians on showing me the things my vehicle needed, thank you very much.
Christian was courteous and provided service that I consider Best In Class.
I bought a used Lexus with less than 5000 miles on it, it would be nice if Lexus honored the first three scheduled maintenance appointments. I bought it as a third owner from a dealership however, it should still be considered new since it only had less than 5k miles. The first one was complementary, but I was told the next ones would not be.
Alfred is a great worker and I wouldn’t want to work with anyone else.
Tino gave amazing service today. He’s very attentive and answered all of my questions. Crown Lexus has an amazing team of employees and I am always very happy after they provide services on my vehicle. Keep up the great work! Crown Lexus is the only play anyone should buy a car!!
Tony is the best service advisor. His professionalism and positive demeanor made for an exceptional experience.
Ms.White was very professional I’m satisfied with services, I’m unsatisfied with Alfred’s assumption about my service matter, he immediately tried to shifting blame on the window tint even suggested I go back to window tinter and have him diagnose/fix my concerns about wiper noise I also demonstrated to him that the wipers position was to low to be a assumption, we had a slight back & forth about it and I felt alittle uncomfortable, then after the issues was diagnosed by a different technician and compared to a similar model Lexus es300 it happened to a normal sound
Best employee there, will be making all my appointments with her moving forward. Very kind and helpful
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