Mark is excellent helps us every time ! Great customer service.
A knowledgeable and professional consultant.
Mr Gonzalez, take care of me I really appreciate everything.
Christian took great care of me today, thank you.
Christian was great! He provided excellent customer service and communicated when my car was ready for pick up.
Robert is always very welcoming and very helpful.
Just want to bring up the AI process to review the insurance policy for loaner. I had tried to enter the info 3 times, and it didn't work. I ended up had to upload the policy manually. Also, no sign to showe that the process was complete.
Georgeprovided great service
Tino has always been helpful and provided recommendations on how to best keep my vehicles in great condition for many years.
Greatservice. Accomodating!
Highly recommend service at Crown Lexus. Brandon made the experience a pleasure. Quick thorough check in. Had loaner car all set up and waiting. Detailed service and off i went. Kept me up to date on vehicle progress over. Pick up/check out was a breeze. My car was all lined up and ready to go.
Thanks again, Excellent service
Christian Santos provided excellent customer service, he was very helpful, professional, and friendly. The service was fast, and the entire experience was good
Excellent service - thank you!
Everyone was so nice, and helpful, from the time I checked in through the time I picked up my car from the valet. Excellent service.
Was very thorough with explaining estimates.
I had my first service experience at Lexus Ontario, and it exceeded my expectations. Brandon was professional, courteous, and genuinely considerate from start to finish. He took the time to clearly explain the service process and expected timeline, making sure I understood everything and felt comfortable with what to expect.
He went above and beyond to ensure my wait was as comfortable as possible, making me feel valued. It's refreshing to receive service that is not only efficient but also thoughtful and personal.
Thank you, Brandon, for making my first service visit such a positive experience. Your professionalism and genuine concern for customer satisfaction truly made a difference.
I received great customer service by Christian. Thank you!
Brandon was an exceptional associate. I felt fully confident in all his recommendations and he went above and beyond to ensure service was done expeditiously. Thank you!
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