Jerry is the best. Great customer service!
Mark was really helpful and one of the best employees that you have!
I am pleased to share that I was completely satisfied with my recent service experience, largely due to the exceptional support provided by Robert Melendez. From the moment I arrived, he made me feel genuinely welcomed and at ease, creating an environment that truly reflects the high standards associated with Lexus. His professionalism, attention to detail, and commitment to customer care made the entire experience seamless and enjoyable. Robert’s dedication is a great example of why I value being part of the Lexus customer family.
He was attentive to my needs and explained everything very well.
Good job and it was done on time
Tony Hang always provides excellent customer service, and is extremely knowledgeable in his profession. Five stars! ⭐️⭐️⭐️⭐️⭐️
jerry is truly the best ! I truly appreciate how he listens to any concerns I have,I have gone to him about 4-5 different times. He always takes care of my family and I truly the best !
To y is great. I come from Azusa to service my Lexus. Where there’s a closer Lexus dealership I could go near me but I enjoy Tony’s great personality. He’s personable, knowledgeable Tony is my Lexus go to.
The reception area can use a facelift.
Robert has superior customer service skills. He is the only reason I have not terminated my relationship with Crown.
Thank you for always taking good care of my car !!!
One of the best service advisors, so much better than when I have my Audi serviced.
Very pleased with service and attention received.
Thank you
Muy profesional exelente servicio de esta persona amable respetuoso y muy servicial lo recomiendo para un manager por su atención exelente y respondió todas mis preguntas y y obtuve la información que necesitaba muchas gracias por tener personas como él gracias a Robert Meléndez
Brandon was able to answer my questions and made excellent recommendations for future service.
George, and everyone else I dealt with were great. The only thing that was not resolved was trying to lower the volume on the radio when I’m using hands-free driving to text. The radio volume gets in the way of hearing whoever’s voice is on the text.
I've requested Tony for 15 years now. He's the best. He's The reason why I keep coming back to Crown for service.
Robert was amazing! Amazing costumer service.
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