Horrible experience all the way around from A-to-Z
He was a good communicator and made me feel that he cared about me and my car. He worked with me about what I needed.
Alyssa is Awesome!Professional! She went above and beyond with outstanding service. Very kind to my family and it did not go unnoticed. I will be back for future service with Alyssa.
Helen is fantastic !!!!!!!! She is so helpful and caring. I appreciate her.
It's always a peace of mind servicing my car with Mr. Ruiz and I am always driving off extremely satisfied with the service. Thanks as always to the best team member-Mr. Faustino Ruiz!!!
I am very satisfied with the service manager.
While George was extremely good. Bit disappointed that with an oil change they don’t rotate tires. For the price of what you charge to rotate tires I can go to America’s Tires- rotate/ and balance them. Lexus as an entity has really decreased their customer services.
I have owned 7 of them, typically replace every 3-4 years. And no I don’t lease.
For a 130$ oil
Change- rotate the darn tires!
Thank you so much for your amazing service.
He was very helpful and very good job
Excellent service and fast
I was very satisfied with the service and Chris Santos was very nice and helpful. Was wonderful. Good service thank u very much . See u next time .
Thank you Alfred for being quick and efficient!
Tino took care of me! I felt calm and comfortable knowing that he was going to ensure that my car was in tip top shape when it returned to me. I also loved that he kept in regular communication with me on the status of my car and he helped me to think through my service recommendations. I plan to return to Tino for all my service needs!
Mark was fantastic! Super knowledgeable, patient and friendly…thank you so much, Mark!
The service was amazing I am really happy with the experience!
Mr. Connor was fantastic! He was very helpful and professional. I felt taken care of from the moment I met him to when he delivered my car. I am a very satisfied customer!
Alfred did an excellent job of telling me what service was required, including the cost and time needed to complete. The service was completed early and the cost was as estimated. Thanks for the great job.
Gerry is amazing. Best customer service, very communicative and always willing to help. I wouldn’t want to work with anyone else. Great asset to the Crown Lexus team!
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