Crown Lexus of Ontario Auto Repair Center

Robert Melendez was very helpful and friendly. As soon as I drove into the service center, he was there to greet me and get me the help I needed. The entire staff made my experience a pleasant one. Thank you.

I had the opportunity to receive the same type of service at a different establishment with the brand of Lexus. Unfortunately crown falls short compared to the other dealership. Overall, the way I was received, greeted and the appointment I made online was useless.

Great service

Gerardo and the service team were so professional, communication was great, and service was timely. I was impressed and so appreciative

Professional and courteous

He answered all my questions.

Thank you for allowing me to use a loaner car. That allowed me to go back to work.

Thank u

Thank you

George was friendly & professional. He informed me all the status information on my vehicle based on your records. He was efficient and courteous on processing my requests and I appreciate his help. Thank you George!

Thank you, Helen

Extremely satisfied with service maintenance. Christian Santos is a definite asset to your dealership.

Thanks

Christian continues to be knowledgeable, great, and knows my vehicle well. Hes fantastic!

Tony keeps me coming back to Lexus to work on my car. He’s phenomenal.

She cares. Very professional. Always know what to do.

Jennifer Villalobos professionally handled my urgent situation. I would come back to Crown Lexus and ask for her support without hesitation. A true asset to Crown Lexus Ontario.

I’ve been bringing my Lexus there for the last almost 2 years for all service and repairs and I’ve always been very happy with the service I receive. When I came in for my appointment last week for my oil change tire rotation, the service representative looked over my records and recommended a couple other things which I went ahead and trusted him and agreed. The next day I was putting my receipts away with my other maintenance records and noticed that one of the services that was recommended that was completed had just been done less than a year ago. I called and left a message for my customer service representative Robert and never did receive a phone call back. I tried calling Friday, but of course service was closed. I found out for the holiday which is understandable. I called Saturday couldn’t get through to anybody. I did just call and left a message for the service manager so hopefully I’ll get some response. Thank you.

My car service was completed in promised time frame.

Everyone at the staff and I dealt with was very nice and attentive. The service was great and the whole experience of buying a car was very pleasant.