Faustino makes my visit worthwhile. He's an excellent advisor.
Gerardo is best customer service representative compared to few other local dealerships I have been. Shoutout to Jerry!
The center console was not addressed other than that, everyone is great at crown Lexus
Tony was exceptional—attentive, caring, and truly focused on customer service. This was by far the best dealership experience I’ve ever had. Crown Lexus, you have a remarkable team that clearly values people.
I called twice and spoke to women at the service center because I was running late and wanted to make sure my loaner was still available. When my husband gets there, Alfred tells him there’s no loaners. I called again and confirmed my loaner car was still there so I’m not sure as to why Alfred would tell my husband multiple times there’s not gonna be a loaner car. I called my husband and heard him tell him there’s nothing he can offer us. We ended up getting a loaner but I would love to know where the discrepancy is. I’ve been getting my car serviced there over 6 years and this just didn’t sit well with me. I would rather just be told the truth because I would’ve rescheduled to another day.
Tony is simply superb. Helpful and very knowledgeable. I live in Santa Clarita but I go to Crown Lexus because I know I will be taken cared of. And my car will be serviced well. Thank you Tony.
Why do I need to get charged 3% when using a credit card?
Phenomenal customer service went beyond to make me feel comfortable
Helen is a fantastic representative. She is professional and kind. I always appreciate her help.
I have already submitted a survey about the service rendered by Mark.
Thanks!
Muy feliz y satisfecha con la atención de Alfred, siempre es amable y me ayuda en todo.
Charged an extra 3% on credit card payments...Seriously?
She is professional and nice to take care of .
Great customer service by Frank Sepulveda.
Robert did a phenomenal job and I recommend him to everyone and the service was completely immediate
Thanks for finding that elusive tire leak.
Helen is the reason I drive out of my way to get to Crown. She’s honest, intelligent, knowledgeable, kind and absolutely the sort of person I’m honored to be able to work with.
Social