Robert was very professional and personable. Made my experience great
Alfred is amazing. Always positive energy and shows he truly values his customers. I will always choose Crown Lexus because of him.
Not very people friendly. Just to the point.
Mark has great customer service.
I'm writing to complain about my oil change service on August 9th. While picking up my car, a valet said my tire light was on. After checking with a technician, he told me everything was fine and that technicians sometimes remove air. I later found a screw in my rear tire, which had gone flat. The technician and valet were aware of the issue but failed to be honest and fix it. This lack of professionalism created a serious safety hazard. I'm disappointed and expect a prompt resolution.
Thank you for your immediate attention to this issue.
Sincerely,
A Orxxx-****-xxxx
8/9/2025
I had a good experience today from the very beginning when I arrived for my car routine check. Mark was helpful, he explained what kind of service my car needed. Thank you Mark !!
Robert gave great service high five
Jerry was great, definitely went above and beyond to provide customer service. I appreciate everything he did.
I was very satisfied with my experience at Crown Lexus from my initial phone call to schedule the appointment to the completed service. My Service Advisor was a pleasure to work with.
George was very nice and informative. I will be scheduling my next service appointment with him.
You have a great employee!!
Rep was very helpful and great attitude
I really appreciate what mr. Torres did for me, I know its all expensive work, now a days difficult to service car due to expense. But Mr Torres really looked out for me. Very appreciate ????
Everything went well. Great to work with.
I was very satisfied with my latest service. I was treated with the upmost respect and advised of all problems with my veh and the cost for repairs. I was also advised of the time of the return. Everything was up front all the cards on the table so to speak. Service complete and car returned at the time advised and the price quoted. Thank you very much Faustino Ruiz.
Very helpful and informative!
He was great friendly informative and efficient. I’ve been with Lexus since 2016 and honestly this was one of my best service experiences thank you again Mark. I wish all my services with Lexus was as good as today.
Thank for washing my car, it was appreciated.
Jennifer was awesome to work with and I look forward to seeing her again.
Jerry temores is the best service advisor, really knows how to be profesional
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