Excellent friendly service.
Alfred is a very good service writer. Good man to do business with.
Very happy with the service and very satisfied with the help from Michael Connor
Christian provided first-class service. From his warm welcome, clear communication about today’s service, to connecting me with Emily Rodriguez to help me with Apple Car Play, Christian displayed the attention to detail that makes Lexus a luxury brand.
George has been great. Every time I go to Crown Lexus for any service George has always helped me with the best customer service. Because of George I will always be going back to Crown Lexus for any service I need on my cars.
Christian was wonderful and keep me updated on everything that was going on with my car
Robert was very helpful and provided timely communication on repair. Great job!
Always above the point, very knowledgeable
I love Gerry, great communicator. I hope if I have to do another out of routine service, it is with him.
The sales people could learn from him. P.S., I bought my vehicle at Longo because of the sales' team there.
If Gerry sold cars too, he'd be able to talk me into a vehicle. I feel like I can trust him. That matters to people in times like today.
Helen,You are very professional
Thank you for the great service.
Mark was very courteous and professional. He when above and be on to make sure that I was comfortable and satisfied with the work that was being done with my car. I will definitely bring you my car back again for service there
Tony was fantastic, professional and friendly. What wasn’t great was a 2.5 hour wait (after being told 1-1.5) for a simple battery replacement.
Michael is very helpful and trustworthy.
I did not end up getting the loaner because I schedule to get a TX model and after confirming the day before, it wasn’t available! Not only did I re-arrange my schedule but my husband took time off of work to go with me! I was very disappointed. I hope Crown Lexus cancelled the loaner.
First time using Lexus Reserve. Loved the experience!
Mark meet all my needs and questions in a professional manner. Friendly, and knowledgeable.
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