Christuan always has been very helpful evrytime I do my services.He always welcome you with a smile and handahake.He always keep his client very comfortable and he always ensure that he address the need of the service for your car.I always appreciate his help all the time.Its great to see him today eventhough supposedly it was his day off today but still working.Crown Lexus is lucky to have him.
Mark is seriously the nicest customer rep I have ever dealt with. He deserves a raise. This was a very frustrating issue considering we just bought the car 1 month before. But dealing with Mark maybe the whole issue easier. Both my husband and I agreed, you just cant be upset when talking to Mark. He really deserves a raise. He is one of a kind.
The service I received from George Gonzalez absolutely exceeded my expectations as he was not only professionally thoughtful, but he anticipated my vehicle and customer service needs before I even uttered a request! He was extremely time efficient and service oriented. He made me feel grateful that I chose Lexus as my vehicle and made me like a valued customer. THiS is the kind of VIP service that I always longed for when I used Infiniti but Lexus really knows how to elevate the customer service and make us feel proud to be Lexus Clients!
Im very happy with the work preformed on my vehicle. Christian was very helpful. But very disappointed with the 3% service charge for using my credit card.
A minor warranty tire issue was successfully investigated and replacement tire installed. Very happy with service department staff and workers.
She was helpful and honest. Understanding of financial situation.
Helpful and professional.
The service was excellent. All service people were very kind and helpful.
Jennifer was very professional had great service.
Quick and courteous service.
Tino was great and got me out fast. Very happy with his customer service
Robert was courteous, kind and thorough. Glad that he was the one helping us.
Helen is great. Very kind and very helpful.
Mr. Mark Gray is very professional, he guve times to explain everything and very helpful he's an asset to your service department ????????????
Very nice and professional..,
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