Mike is always awesome when I have my car serviced!
Chris Santos is always very helpful and knowledgeable.
Great Service thank you !
Everyone was very polite and they took care of my needs with professionalism
I want to thank Helen she was very patient always kind and very attentive to all the services I needed. She was also very knowledgeable about all the services that was required. And she gave me options and gave me time to think about everything. She is the best Helen K. Thank you so much.
No comment you guys always do a good job
Tony was great today. Listened to all my concerns and addressed them. He is an asset to your organization
Tony was the best service representative I’ve ever had!
Faustino always provides me with excellent customer service and I am grateful that I chose Crown Lexus to purchase my vehicle.
Was very helpful and honest. Made my experience great to keep coming back !
The maint lead did not inform me will all of my rights, he was friendly & professional but not to the level I was expecting him to provide me with.
Geraldo was very professional. His professionalism included a personal touch which I appreciated.
Thanks for getting things done fast and right. His positive attitude always makes us feel welcome. Thanks again Alfredo and wish you the best and happy holidays
Warranty work never mentioned as work
I purchased a battery in 2023 and was charged for a replacement. If I had purchased from AAA, they guarantee for 3 years. Why won’t Lexus match. Not only that, the battery is less expensive. Also, I had a less expensive alignment from another dealership than what I paid. I really don’t like paying more for service. I hope management looks at this. I didn’t get an appraisal but I might be interested in the future. I may be in market for a new Lexus.
Great job!!!
Gerardo Temores was very helpful
Thank you so much !!!
Tino always helps me and makes sure I’m always safe in my car. I appreciate him dearly
Top Notch Service once again! Gerardo is great.
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