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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1799 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 97 reviews 4%
1 star 144 reviews 6%
Review Us
Amy K.
5 out of 5
1/17/2024
Christian is always friendly and professional. It was great seeing him in the service department.
Manus C.
5 out of 5
1/16/2024
It was a great experience..fast work and personal care while we waited
David G.
4 out of 5
1/16/2024
Ok. I have had nothing but good service at your dealership
Lisa H.
5 out of 5
1/16/2024
Christian is a great guy! An asset to your company.
Haley C.
5 out of 5
1/14/2024
The service at Buckhannon Toyota is awesome and everyone is super polite and professional.
Helen P.
5 out of 5
1/14/2024
She was very friendly, helpful and knowledgeable, thank you
Roberta S.
4 out of 5
1/13/2024
We were so pleased with the service we received. We got all our questions answered and all our problems solved in a timely fashion and everyone was so nice. We especially appreciated Alicia’s taking care of us since it was our first visit and we were clueless as what to do. She treated us like we were regulars and never said anything. She’s a dream. Thank you all for everything you did for us.
Donna P.
5 out of 5
1/12/2024
Alicia is an asset to the Buckhannon Service team.
Cheryl S.
5 out of 5
1/12/2024
Great fast service!
Terry H.
5 out of 5
1/12/2024
Good job
Mark B.
5 out of 5
1/11/2024
Great service. She said an hour and I walked out in an hour + 10. Well done
Gladys M.
5 out of 5
1/10/2024
Very nice and fast service
Elizabeth F.
4 out of 5
1/10/2024
Another easy and convenient maintenance check up. Thank you
Susanne B.
4 out of 5
1/10/2024
Friendly and welcoming.
Sylvia A.
5 out of 5
1/9/2024
Thanks for your service. The tires are nice.
Justin J.
5 out of 5
1/7/2024
Thank you!
Marissa F.
4 out of 5
1/7/2024
The service Dept is the best we have ever dealt with, and why we will only buy Toyotas and all new car purchases will be made through Buckhannon Toyota.
Robert B.
5 out of 5
1/6/2024
Friendly and promp service
Steven B.
5 out of 5
1/6/2024
she is a really nice girl She does an excellent job providing customer satisfaction Thank you
Kristie A.
5 out of 5
1/6/2024
I appreciate the showing of the in cab filter and letting me know it needed changed. Everyone was friendly and service is not noch

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