Thank you so much for taking care of us again, you guys are great
Came in for a complete service and tire rotation. Told him the low tire light was on. After tire rotation the low tire light is still on, in the back tire instead of front. Air pressure in all tires remain the same as when I came in.
Beautiful service from wonderful people
Service seemed good checked the oil before I left the dealership and it still seemed dirty so not sure if it was changed or not?
On 9/5/2024 The left front wheel bearing was changed and the technician recommended a wheel alignment, which I approved, I notified the service department on Friday. 9/6/2024 that the car was making the very same noise it was making before the Wheel bearing was changed.
Brought the car back on 9/16/2024 technician reported tires need replaced and recommended alignment? On 9/5/2024 A multi inspection was conducted and tires were not an issue at that time. How can the tires create a grinding noise from the left front wheel and another wheel alignment recommended one week later? Were pictures taken of the old bearings and then the new bearings after they were installed?
I appreciate they got me in between appointments when I didn’t have an appointment. When they tried to install the part they had the wrong fasteners ordered. It actually worked out for the best because the problem was identified, today. When I come back next time it’ll probably take five minutes or less than install the part. It’s all good, it’s OK. I meant to check everything was all right, but can’t go back on the page. Thanks, Andrew F
It is so nice you take to work and bring my vehicle back that is a great help
Service was well done and on time. No waiting. It was explained clearly when finished and the cost was reasonable. Thank you
Thanks for your continued good service and friendly staff.
Great communication and work was done in a timely fashion. Great job!
A very polite and knowledgeable young man, very satisfied, thank you and God bless????
Thank you!! Buckhannon Toyota has taken good care of my family for a long time. I appreciate Buckhannon Toyota.
Christian is such a swell fellow even if he is a democrat
I’m always happy with the care from the staff at BAM.
Sales staff are always there for you, no matter your needs. Service also.
Everything went as it should.
Never had problems with Toyota glad they help when I need it great service
Alicia was very helpful and kept me informed on what was going on with my 4Runner. Great service.
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