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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1836 reviews 70%
4 star 470 reviews 18%
3 star 59 reviews 2%
2 star 100 reviews 4%
1 star 151 reviews 6%
Review Us
Bruce L.
4 out of 5
4/2/2025
Great job Buckhannon Toyota. Especially salesman Jeff Malcomb.
Eric K.
5 out of 5
4/1/2025
She was polite, knowledgeable and professional. Thanks again.
Raymond L.
5 out of 5
4/1/2025
Answered all questions and kept me up to date
Christopher S.
4 out of 5
4/1/2025
Good service no issues thanks
Jonathan P.
5 out of 5
3/31/2025
Alicia is 5- star service as always!
Daniel T.
5 out of 5
3/31/2025
The service on the truck was quick and seemed thorough.
Carol S.
4 out of 5
3/31/2025
The new decor and overall design of the interior of Buckhannon Toyota makes you want to stay longer ! Great areas to get some work done while you wait or just relax.
Norman W.
5 out of 5
3/31/2025
Fast service also with a smile
Joseph C.
5 out of 5
3/29/2025
She was very friendly and helpful
David P.
5 out of 5
3/29/2025
He was professional and polite
Andrew T.
4 out of 5
3/29/2025
The staff are always super kind when I come in to have my vehicle serviced. Even today when I had to bring my almost 1 year old with me they were sweet to the both of us
Tammy C.
4 out of 5
3/28/2025
I did ask for a car wash that I didn’t get.
Diane W.
5 out of 5
3/28/2025
Very informative & polite
John L.
5 out of 5
3/28/2025
Alicia always takes care of us. We have always felt welcome at Buckhannon Toyota. The service department has been great as well. Thank you
Virginia P.
2 out of 5
3/27/2025
Car wasn’t washed
Phillip R.
5 out of 5
3/27/2025
I can appreciate that I am treated honestly with what is needed on my vehicle!!!
Gary Y.
5 out of 5
3/27/2025
Yes
Lisa C.
5 out of 5
3/27/2025
Thank you!
Patricia Z.
4 out of 5
3/26/2025
Michael was very informative and helpful in keeping mice out of my cabin filter. he also took one step farther and had my vehicle washed for me. The waiting time for my vehicle was very short also. thank you again and I will always bring my vehicle back to you for any service that it might require.
David F.
4 out of 5
3/26/2025
Explained and problem and fixed it.

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