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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1787 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 143 reviews 6%
Review Us
Anitra W.
5 out of 5
3/15/2025
Buckhannon Toyota is the best dealership we have ever dealt with. From sales to service, everyone is top notch!
Deloris B.
5 out of 5
3/15/2025
Very polite and quickly assessed my vehicle.
Daniel D.
5 out of 5
3/15/2025
Great service as always.
Khristopher S.
5 out of 5
3/14/2025
Everyone was very friendly, it was a great experience!!
Vincent M.
4 out of 5
3/14/2025
The paper did not state everything on the service. I double checked to see that tires were rotated. Excellent experience. Everyone was kind and friendly. Thank you
Rebecca B.
5 out of 5
3/14/2025
Great service
Andrew H.
1 out of 5
3/13/2025
Took 2 hours and they didn’t wash my vehicle
Dixie K.
5 out of 5
3/13/2025
Thank you so much job well done
Terry S.
5 out of 5
3/12/2025
Very friendly and professional. A great addition to your team.
Sandy D.
5 out of 5
3/12/2025
Service department was very friendly and courteous and the maintenance crew was efficient
Jerrell L.
4 out of 5
3/12/2025
Thx again, nobody better
Mary J.
1 out of 5
3/11/2025
It doesn't look like the tires were rotated, and it wasn't listed on the paperwork
Gary P.
5 out of 5
3/11/2025
Great service from Christain. Good people skills
Natacha P.
5 out of 5
3/11/2025
Great service
Matthew K.
4 out of 5
3/11/2025
Christian should be a corporate trainer for Toyota on how to do customer service the right way
Judy J.
5 out of 5
3/11/2025
A-1 service and extremely kind and helpful. Thank you!
Diana K.
5 out of 5
3/8/2025
Alicia was very helpful, efficient and pleasant.
Joseph B.
5 out of 5
3/7/2025
Very knowledgeable
Ilene M.
5 out of 5
3/7/2025
Good job
Betty H.
5 out of 5
3/7/2025
I could not be more pleased with my experience. A The service was promp and courteous exceding my expectations.

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