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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1787 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 143 reviews 6%
Review Us
Lester P.
4 out of 5
4/3/2025
Always satisfied , no problem Thanks
Susan K.
1 out of 5
4/3/2025
I was alittle disappointed when they told me it was going to be 33 dollars and some change, I had bought the tires and was told free rotation but the kicker was it had to be at Fairmont, didn’t realize this or I would have went to Dan Cava, oh well such is life next time I will, should be time to trade?
Geoffery T.
5 out of 5
4/2/2025
Great service
David W.
5 out of 5
4/2/2025
Excellent service
Bruce L.
4 out of 5
4/2/2025
Great job Buckhannon Toyota. Especially salesman Jeff Malcomb.
Eric K.
5 out of 5
4/1/2025
She was polite, knowledgeable and professional. Thanks again.
Raymond L.
5 out of 5
4/1/2025
Answered all questions and kept me up to date
Christopher S.
4 out of 5
4/1/2025
Good service no issues thanks
Jonathan P.
5 out of 5
3/31/2025
Alicia is 5- star service as always!
Daniel T.
5 out of 5
3/31/2025
The service on the truck was quick and seemed thorough.
Carol S.
4 out of 5
3/31/2025
The new decor and overall design of the interior of Buckhannon Toyota makes you want to stay longer ! Great areas to get some work done while you wait or just relax.
Norman W.
5 out of 5
3/31/2025
Fast service also with a smile
Joseph C.
5 out of 5
3/29/2025
She was very friendly and helpful
David P.
5 out of 5
3/29/2025
He was professional and polite
Andrew T.
4 out of 5
3/29/2025
The staff are always super kind when I come in to have my vehicle serviced. Even today when I had to bring my almost 1 year old with me they were sweet to the both of us
Tammy C.
4 out of 5
3/28/2025
I did ask for a car wash that I didn’t get.
Diane W.
5 out of 5
3/28/2025
Very informative & polite
John L.
5 out of 5
3/28/2025
Alicia always takes care of us. We have always felt welcome at Buckhannon Toyota. The service department has been great as well. Thank you
Virginia P.
2 out of 5
3/27/2025
Car wasn’t washed
Phillip R.
5 out of 5
3/27/2025
I can appreciate that I am treated honestly with what is needed on my vehicle!!!

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