Service Center

Real Reviews From Verified Customers

Judith B.
5 out of 5
2/12/2025
Okay
Amy S.
5 out of 5
2/12/2025
Very professional and timely
Donnie C.
5 out of 5
2/12/2025
Good service
Brenda M.
4 out of 5
2/11/2025
Thank you for your shuttle service . Otherwise I would have missed my physical therapy . Everyone was so nice to me.
John M.
3 out of 5
2/11/2025
I was satisfied but it took too long. I had a 3:30 appointment for oil change and tire rotation. Took 1.5 hours
Della O.
5 out of 5
2/11/2025
Thank you all for good service and being so helpful and supportive!
Paul T.
5 out of 5
2/11/2025
Very friendly
Joshua W.
5 out of 5
2/10/2025
Very good at her job. Always a great experience when I deal with her for my service appointments. Five stars.
Zachary D.
5 out of 5
2/9/2025
Awesome staff up there at the desk! Go team!
Eric K.
2 out of 5
2/9/2025
Went for our 5,000 mile service. I was told it would be a tire rotation and all fluids topped off. When the vehicle was complete I questioned the level of washer fluid. I asked if that was on the list or if it was my responsibility and was told it was on the list. It clearly had not been topped off at that point. Ms. Rosas kindly had me wait while she had one of the service men to top off the fluid. I don’t mind the inconvenience as much as the fact I was told the work had been finished. Now I feel that I need to check everything instead of being able to trust it’s completed.
Margaret C.
5 out of 5
2/8/2025
They took care of me right away and were as nice as can be. Thank you COAD Toyota.
Steven J.
4 out of 5
2/8/2025
Cold Toyota in Paducah, KY is the model for what a dealership should be! Everyone I have met is very polite, knowledgeable and professional.
Pamela B.
4 out of 5
2/8/2025
The young man at service desk met me as I pulled up. Very nice guy. Also met as the truck came back. I also made a purchase at the parts desk. The man put them in truck, as the truck was back getting serviced. Great service for everyone I met there.
Gwynellen B.
1 out of 5
2/8/2025
They didn't make sure all functions were back on.They left something on the screen of dash. I will make sure next time everything is corrected before I leave.
Stephen D.
5 out of 5
2/8/2025
Took care of all my needs with class and professionalism. Thanks for all you do.
Ralph S.
5 out of 5
2/8/2025
Very professional done a great j lo ob
Vernon D.
5 out of 5
2/8/2025
Courteous, efficient and prompt. A very reassuring experience.
Denise K.
5 out of 5
2/8/2025
Great service
Patrick M.
5 out of 5
2/8/2025
Very informative and kindly business
Robert W.
5 out of 5
2/7/2025
Always great service and wonderful attitude to service. My wife and I are committed to Coad.

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