Well Done For Great People
I’d like to receive coupons for socials on future oil changes and other service. I’m hesitant to pay $120 for an oil change. I have a Nisian and tan oil change special is $45. The regular price is under 60
I appreciate the team taking care of my flat.
The customer service desk has a great group of people workingthere.
Zach was very friendly and answered my questions about my service. Great job, Zach!
Job well done, efficient, and done professionally
Y’all are always the best of the best .. always do a great job of keeping my Highlander in perfect running condition.
Glad to be working with you all you guys seem to be on top of things,
Dalen is always professional, friendly, and explains everything very well. The entire staff in the service department is awesome!
Mrs. Rosas is very pleasant to deal with. I did not check the fluids before I left the dealership as I should not need to. I was there for my 10,000 mile service and again for the second time the washer fluid was not topped off. I had you replace the in cabin air filter on your recommendation which is a much more difficult check than the washer fluid. I guess I will start doing my own post service checks/QC work in your bay before I leave. I feel this is a petty complaint but it’s supposed to be a thorough check. The fluids are way more important to me than ensuring the floor mats are in place and or the rear cargo area is ok. Just my response to you asking for my answers to your survey. Mrs. Rosa was great but your QC is not so much.
Your service was very good, thank you.
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