Service Center

Real Reviews From Verified Customers

Lance W.
5 out of 5
10/9/2025
Ashley (and everyone else too) was friendly, knowledgeable and efficient. Excellent customer service!
Bob H.
4 out of 5
10/8/2025
It was quickly and conveniently scheduled to coordinate with another apptmt in Paducah. The service dept is well staffed and very accommodating to provide transportation while waiting, but it didn’t take long at all.
Beverly P.
5 out of 5
10/8/2025
Everything went well and the work time was within the expected range. Everyone was nice and professional, and it was a pleasure doing business with them!
Jeffery T.
4 out of 5
10/8/2025
I love this dealership
Neal W.
5 out of 5
10/7/2025
Every thing is working great, thank you for your service.
Mary L.
4 out of 5
10/7/2025
Ashley made me feel like the best customer of the day. She considered my schedule and cooperated with the Service Dept to do what I needed in a timely fashion. She is a wonderful frontline rep for Coad Toyota Paducah. I’m always so glad that she’s still with you!!!
Mary D.
5 out of 5
10/7/2025
I appreciated Ashley’s experience and patience in explaining work to be done and work that was done.
James S.
2 out of 5
10/7/2025
When you go in to get oil change and tires rotation,you always get 4500.00 more that your vehicle needs.
William R.
5 out of 5
10/7/2025
Very pleased with my service every time
Jennifer D.
1 out of 5
10/5/2025
I came in for a simple oil change and tire rotation. My appointment was at 1115 and I got there at 11. I stated one of my tires possibly acquired a leak in the last few days and to please double check it. The leak was found but not until after my service was complete and they had to then call and confirm to fix it. At this point it was already 130. Then it was well after 215 before my car was done. I usually don’t complain but my wait time was well over excessive today. I was there so long the girl at the desk didn’t recognize me when she saw me the second time.
Deana G.
5 out of 5
10/5/2025
Good work
Richard P.
5 out of 5
10/4/2025
Your kindness awesome thanks
Kedarnath T.
5 out of 5
10/4/2025
Very prompt and to the point. Listened to my requests and addressed them all. Very good service
Jeff D.
4 out of 5
10/4/2025
Zachary got me in and out as promised
Denise W.
5 out of 5
10/4/2025
The staff was friendly and helpful. Thanks!
Melinda E.
5 out of 5
10/3/2025
All good
Michael K.
4 out of 5
10/3/2025
Thanks for the inspection of my 2019 Toyota 4Runner today.
Lenis V.
5 out of 5
10/3/2025
Ashley was great; as usual! Wonderful customer service!
Cindy B.
5 out of 5
10/2/2025
Thanks!
Robert L.
5 out of 5
10/2/2025
Ashley is an EXCELLENT customer service person! She is so friendly and always keeps us updated on what is going on with our vehicles. I give her 5 stars! ????????⭐️⭐️⭐️⭐️⭐️

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