Service Center

Real Reviews From Verified Customers

Jessica T.
5 out of 5
11/7/2025
Dalen was great! Great at communicating with me.
Darla C.
5 out of 5
11/7/2025
Very nice and quick
William G.
4 out of 5
11/7/2025
Even though the problem isn’t solved yet, they assured me they are in contact with Toyota to find a solution.
Star S.
5 out of 5
11/6/2025
Always helpful and professional. Thank you.
Stephen E.
5 out of 5
11/6/2025
Friendly, quick and professional. Made sure my issues were taken care of.
Barbara W.
5 out of 5
11/6/2025
Dalen is an excellent employee. He is pleasant young man to communicate with.! I hope you keep him for years to come.He explains situations with vehicles in a very excellent manner.
Thomas B.
5 out of 5
11/6/2025
Dalen was very helpful as always.
Regina N.
5 out of 5
11/6/2025
They were very helpful especially with me just dropping in. They took care of me.
Elizabeth B.
5 out of 5
11/6/2025
Great service, Thank you so much.
Brandi J.
5 out of 5
11/6/2025
Wonderful customer service. I am handicapped and was helped the whole time. Thank you
Marcelo P.
2 out of 5
11/5/2025
Well, I was in a hurry and didn't check the car. Then I got home and saw the three broken tire logos. They told me only one was broken, but two are actually broken and the other is about to break. Oh well. The girl who helped me was nice, but she said she didn't know which shop I took it to that broke them. She added that she'd already replaced the tires, but they always removed them safely. That's all I have to say. Thanks.
Scott T.
1 out of 5
11/5/2025
Now the auto start stop is on and I don’t have a button to turn off, called and service could not help over the phone, so now I’ve gotta waste more of my time, make appointment to bring truck back
Patsy B.
5 out of 5
11/5/2025
I was pleased that the employee explained your work and each item which I need to consider getting done in the near future. Thank you.
Sabrina M.
4 out of 5
11/5/2025
Everyone has been so helpful in trying to remedy my vehicle’s issues. Service department is WHY I have been driving Toyota products since 2009!
Dennis C.
4 out of 5
11/5/2025
Will be happy to provide feedback!
Lenetta C.
5 out of 5
11/5/2025
As always the customer service is great and what keeps me coming back!!
Brenda S.
4 out of 5
11/5/2025
Missed my appointment and they worked me in.
Michael H.
5 out of 5
11/5/2025
Very professional
Darrell M.
5 out of 5
11/5/2025
Thank you. All was good.
Susan L.
4 out of 5
11/5/2025
Coads Paducah are the best of the best !! I bought my Highlander platinum 2022 and Maria was Amazing then I have gone to the service department every 5000-6000 miles for all my maintenance and they too are Amazing. Every person is sooo nice and they are so honest and truly care Thanks y’all for everything every time

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