Service Center

Real Reviews From Verified Customers

Libby M.
5 out of 5
6/12/2025
My pleasure!
Cheryl B.
5 out of 5
6/12/2025
She’s was efficient and friendly!
Trisha P.
5 out of 5
6/10/2025
Great
Penny T.
5 out of 5
6/10/2025
Professional and reachable. Thank you, Max!
Mark M.
4 out of 5
6/10/2025
Your note indicated you wanted a single answer, which I supplied. Do not expect a further survey to be answered
John C.
5 out of 5
6/8/2025
Very professional and courteous service person, she made sure that I understood problems with tires.
Cody H.
2 out of 5
6/8/2025
Was told upon check-in my visit would be around an hour. Two hours later, I was beginning to wonder what was going on as the repair my vehicle was brought in for is a very quick and easy fix. I then get called up just to be told the part needed to be ordered and I would have to come back. It took 2- hours to look at it and determine no parts were in stock?
Emilio C.
5 out of 5
6/8/2025
Michaela did a great job taking care of my service and communicated well. Over all a great experience. Thank you
Victoria F.
5 out of 5
6/8/2025
I appreciate all your hard work. It was wonderful. And your customer service was great
Brittani M.
5 out of 5
6/8/2025
He was friendly and helpful.
Robin M.
4 out of 5
6/7/2025
Service this time was much better.Wait time better. Thank you!
Marylee S.
5 out of 5
6/7/2025
Your customer service team is great! Professional, explaining in detail work that needs to be done, and going the extra mile for customer satisfaction.
Terrell A.
4 out of 5
6/7/2025
Makayla was really nice , professional.I had dropped, my wallet outside the building and not only did she call to tell me and held it in a a safe place but I think his name was Ryan a service technician possibly called as well.zGreat service and got.
Tammy C.
5 out of 5
6/7/2025
I always get exceptional service!
Debbie M.
4 out of 5
6/7/2025
I was totally pleased overall! I enjoyed working with Michaela as she was my knowledgeable and informative contact person for my service. I had total confidence in her, what she said, and what she recommended. She was in touch with me the entire way, and I knew exactly what was going on throughout. I love the electronic communicating system. It kept me really connected. Thank you to Michaela and all involved in this whole process. I will not hesitate to bring my vehicle to Lillard Toyota as the need arises. Thank you so much!
Wen Y.
4 out of 5
6/6/2025
My car was fixed in one and a half days and satisfied with the service.
Noriko H.
5 out of 5
6/6/2025
Professional service and very clear what I need to get done. Very satisfied with their work.
Duncan S.
4 out of 5
6/6/2025
Everything requested done in a timely manner with no pressure for any unnecessary extras.
Kristine H.
5 out of 5
6/6/2025
Everyone is friendly and helpful.
Karen W.
5 out of 5
6/6/2025
You did amazing Nicholas. Thank you for your efficiency and being so helpful. I’ll definitely be back.

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