She took care of me and made sure I was informed of the progress. Very professional
I appreciated my service Adviser Liland while I absolutely regreted paying ridiculous price for the service I received. Personally I think it’s a ripoff what I was charged. There is a reasonable price a customer can understand and pay but when it’s absolute insensible charge it’s just a ripoff.
Katerina was wonderful and exceptionally helpful & communicative throughout the entire service process for my Jaguar. Thank you! I’m very happy with the service I received from her and the entire team.
Noah does a great job with taking care of your service needs and keeping you informed while the work is being done. Thank you!
Katerina’s customer service is fantastic and amazing!
Just a diagnose it brake sensor wire the cost was like $476 on an estimate it took me 5 minutes to put it on and it cost me under $20
Katerina did an excellent job of keeping me informed. She is an asset to your company
Leeland was great. Listened and explained what they were going to do.
Mis diagnosed from the start. Never really cared, just wanted me to spend more $$. I lost faith early, she didn’t care.
She has helped restore my faith of your service dept, she reached out and has been extremely helpful and true to her word,,, much appreciated, Excellent service!!
Leland communicates well and has a great attitude!
My initial thoughts were why come to the dealership for service. After my encounter with Kat I felt reassured and confident that my car was in good hands. She kept me updated throughout and even washed my car. Great experience that makes me feel better about dealerships. Thank you Kat!????????
Everyone is great to work with.
I always depend on Noah to see that my car receive the best care. He never fails to deliver. He is an excellent Service Manager. Thank you Noah and Jaguar Arrowhead.
Katerina communicated daily and was on top of everything. I live much closer to other dealerships but would drive to arrowhead for every service because it was top notch.
Exellent service and very friendly
The service depsrtment has made a major improvement in service.
My repairs were done in a timely manner and professional
Social