Great service as usual from the service team at Acura of Auburn. Made a quick next day appt and issue was resolved!
I was surprised to learn of charge for loaner car upon pickup. I was not made aware. The charge was relatively low but it’s the first time that I’ve had to pay for loaner - option is to ask customer to sit in service lobby or arrange for ride. With my Audi, I never pay for loaner. Not sure if that is dealer or Acura policy. However, the service rep was very professional and attentive throughout the process so that was positive experience.
Always a great experience with Jeff and the Acura team.
Attentive
Informative
Knowledgeable
Pleasant
Excellent service extremely satisfy
He's the best. I've been working with him for over 25 years. I'd rate him an 11!
Jeff always makes sure that all the Mantenance is up to date when I bring my car in for service
Great service. Thank you.
Jeff has been nothing but fantastic! My family has trusted him for years with the care of our vehicles and will continue to do so!
Very pleased with the service from your entire team. Thank you.
Service was great and everyone involved also thank you guys!
I showed up with no appointment, my brakes were screaming. Leslie got me in within 1 hour and got my brakes repaired. Thank you Acura of Auburn and Leslie.
Jeff is always great to work with.
This is my 4th purchase from a Ron Bouchard dealership. I’m well aware how difficult it is for most dealerships to find the right fit for those interested in purchasing a new or used vehicle but my experience had me feeling there were no issues at all. I made a reasonable request of my needs and within days I was test driving what would become our new family addition. I’ll put money on the winning team of Ken ,Erica and Lydia every time ! The entire process was stress free and seamless. Feel free to pass along my comments and thanks again . You people rock!
Top notch service by Jeff!
Exceptional work and service. Very pleased with service. Will not be going anywhere else!
Always so honest and helpful with my concerns! Thank you!
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