Very professional and courteous
Need more people like her.
Some factory settings that had turned off are back on and I don’t like that!!!
She is really nice and very helpful, I wished more people were like her!!
Kimbre Phillips, you are so kind and Thank you for answering all of my questions.
You're team did an excellent job fixing the problem. Thanks guys
Stephane was great. She got me scheduled for my vehicle service quickly. The day of the service I waited in the lounge and my vehicle was serviced and ready sooner than I expected. All good. ????.
Great service. Couldn’t have expected better
Timeliness was awesome. However, the mechanic left grease on side of truck when working under the hood.
Thank you for the great service!
We’re missing something from her car if someone can call me please to return it.
I ordered a new key fob with an insurance claim. The parts took several weeks but that isn't the fault of your employee. He was always polite and professional. I made the appt to sync the key fob and your equipment broke down. Had to reschedule. Once complete, the paperwork did not show my insurance claim and bill showed to be $599 >instead of my deductible. Again, everyone was professional, but lack of communciation should not have happened.
Thanks! Great Job! Y'all have stepped up your service department game!
They were courteous. They did exactly what they said they would. Kimbre was great
Kimber was great but over all disappointed with the service. As a long time ford owner I have never been charged for an estimate for service. Also I was charged a 17.50 tool fee ?
Vehicle brought in three times for a front end alignment. Each time it was worse than when I brought it in. I’ve never been to a Ford dealership with such unprofessional managers and technicians that are not knowledgeable in their daily tasks. I would have rather been told they couldn’t do the alignment , then waisted three days,8 hours of pay and I had to pay for the alignment AGAIN,only to have to bring the vehicle to another Ford dealership were the alignment was completed successfully!
Thank y’all for all the help
Overall I was pleased with the service
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