Excellent service and she kept me informed throughout the process
Madalyn was great. Kept me informed during the entire process and was very easy to work with.
Madalyn did a super job!!
Madelyn was very polite and thorough. Dealership is excellent to work with
Have a customer service talk with Mike ASAP
Mike and the team always do an awesome job!
Michael was very nice to work with and has earned my service business for the rest of owning my Gulia. I am planning on servicing the 4th and 5th service there and will be looking to trade in at 50,000 miles. I highly recommend this dealership and service center after working with Michael!
Always exceptional service!
I originally purchased my vehicle from Maserati of Tampa. I called Maserati of Tampa for two weeks but every number would automatically hang up on me. I needed to bring my car in for service so I called Maserati of St.Petersburg and I was lucky to find Michael Fallin. It was a pleasure to deal with him. The level of service he provided was second to none. I will look to Maserati St. Petersburg for all my future purchases and needs. Thank you Mr. Fallin.
Your service department is the best! I’m so glad you kept the service department staff on!
Mike and team always does a great job! Thank you
Service Manager is not reliable and has terrible customer service skills. Particularly towards women. Very disappointing for a luxe dealership such as Alfa Romeo & Maserati.
Great service, polite and professional
Dropped my car off the night before and the day of my appointment I received a text stating I was a no show for my appointment. I called regarding my car already being there and was told someone would get back to me to confirm my car was checked in, no return call for confirmation. I was schedule for 8 AM, I did not hear anything from Michael until 5:30 PM. I tried calling and leaving a message with no return call. When I called again I was told the office was unable to get ahold of him. Going an entire day with no confirmation my car was looked at and no update is completely unacceptable.
The oil change and engine service notifications were not reset; I will have to take my vehicle to complete the service. Otherwise, everything else was satisfactory.
See email from 8/30/22 to Mr.Fallin
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social