Suzanne was amazing to work with. Truly professional in every way. I was in a bad spot with my prior Alfa and the team at the dealership works quickly to place me into a new Alfa all while keeping my situation financially in front of mind. All around great experience
If it wasn’t for Madalyn ****’ excellent customer service skills, I WOULD NEVER take my Alfa Romeo to your dealership…that ‘new guy’ (service rep) you recently hired?…not good! Madalyn always goes above and beyond her services. If I decide to take my vehicle to your dealership, I ONLY want to deal with Madalyn. Even my wife compliments her….
Also, find your pricing structure on ALL particular services, a bit obscene and gouging! Come on, $2k for 40k mile service? $600 for battery change?
Dave ****-****-xxxx
Madalyn was great! Very attentive and helping. She deserves a raise!
Both my service agents were fantastic. I live near the Sarasota Masarati location but the service was so bad. Masarati St Pete is worth the drive because of the customer service. Thank you
Always a great service experience, and we were given an office to work in while we waited for our vehicle.
Seth did a great job doing the 30,000 mile maintenance requirements and replacing two tires. Your service and maintenance people are the best! They brought the car back to me this morning. Above and beyond the call of duty.!!
Excellent service!!! I will be back.
Extremely satisfied with Madeline and the service department. She is an excellent service advisor. There’s been some delays in the services because parts have not been available but she has kept me posted every step of the way. Very much appreciated.
Madeleine went way beyond the call of duty. Excellent customer Service Professional. Had my car ready to pick up in no time. TY Madeleine. You Rock ?? ?? ?? ?? ??
Excellent and timely service even without a scheduled appointment
Madalyn was amazing, she took time and was very patient, professional and courteous. She answered all the questions I had and I learned just by speaking to her. The service was great, my car was washed and I left there in time so I was pretty happy w my experience.
Madeline is great she goes above and beyond to make me the customer feel appreciated and welcome on the other hand their is a new guy named Seth who is very abrasive and has no people skills this person may chase customers he asked me what the issues were and cut me off almost yelling at me he is very agrresive and I feel he is not a good fit for this type of dealership possibly for a dealership that has a lower end clientel
She’s the best!! Give her a promotion
Madelyn communicated well throughout the 60 day process. I am very pleased with service I received. 5 stars.
Madalyn did a wonderful job. She was very professional, kind and helpful
Thank you. Car was great. Lease is up in October. When do I have to come in to order for next lease?
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