I mentioned Emphatically and multiple times that my car had been sitting for 2 years unused and I really needed them to look over it closely. This was not done. No fluids were flushed no filters changed no coolant added to the air conditioning, nothing. Not even an oil change.JustBut diagnostic done and the battery changed which I already knew it needed a new battery. They kept it overnight (even though I brought it in at 8:30 in the morning). I was again emphatic that it needed to be really serviced. I'm a little disappointed because I assumed more was being done with It since it was kept overnight. Usually they do a great job but this was a miss.But kudos to mark malloy for trying to salvage the experience and sharing what I need to have done when I get it shipped. I would have loved to have left it for him to have worked on it but unfortunately I need to have it moved out of town tomorrow. Sad that is the last experience that I have with that Volvo dealership cause they have been wonderful but this was a miss unfortunately.
Mark is always very accommodating and he is very good at keeping us informed when our car is being serviced. He is always so pleasant and has a great sense of humor.
I am satisfied especially with your Machanic’s
and Mr.Mark Konior !
Thanks for your very professional service•
Respectfully Mr.WWWyatt
I cannot say enough about Mark...such a customer-centric individual!!! I know I'm in good hands!
Mark was very accommodating, professional and the work was professional. Thanks
Mark went above and beyond to help me. Absolute professional . Honestly from this experience I will bring my vehicle to this location and will highly recommend. Great service.
Very professional and helpful a pleasure working with Mark Molloy when I bring my XC 90 in for service
Mark provided excellent customer service. My car was serviced, and I was kept informed the entire time. Great job, Mark!
Mark provided excellent service. He made a point of keeping us updated.
Mark was great! Thank you for fast and efficient service!
Excellent service - as always.
Mark was very personable, professional & thorough in handling my service needs for my XC60. Mark went over aspect of the service I received which made it a great experience. Nice Job, Mark !!!
Mark was great ! Very helpful -updated me on a regular basis
Mark Konior is the best menger in volvo service offiice.
He is very professional and nice men.
I have been driving Volvo cars since 2005 and I have used a Volvo service many times and I can say for sure that the Mark is the best Volvo employee!!!
Mark is awesome! He was very attentive and accommodating.
Repairs were great, it rides like a new car now. Fun to drive again
The online price quoted for the 60K mile service was half of what was offered during the actual visit. It was deceiving to me as a customer.
Mark Konier in the service is fantastic, always friendly. The one suggestion is to find a better way to contact someone in service. Whether I call Volvo service or Mark directly, it always goes to voicemail. Also, my car unexpectedly broke down and I knew it wasn’t going to get fixed right away, but I would have greatly appreciated a loaner to help to get work for the week I was without a vehicle.
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