Service Center

Real Reviews From Verified Customers

Norma D.
4 out of 5
8/1/2024
Her Service was excellent, but it took a long time which shouldnt reflex on her.
Carlos U.
5 out of 5
8/1/2024
Excellent
John H.
5 out of 5
8/1/2024
Very professional, great service
Maureen J.
5 out of 5
8/1/2024
Dominik gave me great service
Maureen J.
5 out of 5
8/1/2024
Dominik gave me excellent service
Kenneth O.
5 out of 5
8/1/2024
Alex was very friendly and professional.
Daniel F.
5 out of 5
8/1/2024
Vinnie kept me informed about the status of the service on my Subaru Crosstrek. He had a very professional approach.
Steve C.
4 out of 5
7/31/2024
I have been having issues with the car not starting and I tried other repair shops and they were unable to find the issue. The team at International Subaru did find the issue and fixed it in a timely manner. The Service Writer and Sam did an Awesome job addressing my concerns and fixed the problem . I am grateful they were able to help as my teenage daughter drives this car and I am hoping I no longer have to worry about her being stranded with a car that won’t start. Great Job!
John S.
5 out of 5
7/31/2024
Bonnie is a great rep for Subaru Service was excellent!
Sally K.
5 out of 5
7/31/2024
Alex was great from start to finish! Very pleased, thank you!
Catherine K.
5 out of 5
7/31/2024
Alex and Johnathan were excellent. I am very happy. I live in St. John Indiana very close to another Subaru dealer. I did not trust them so I came to you to orchard in December. I am so glad that I did. I truly appreciate your customer service. My husband drives a Subaru as well. You have a customer for life.
Adam C.
5 out of 5
7/30/2024
Visit was painless and pleasant
William C.
5 out of 5
7/30/2024
I was impressed
Jeanette B.
2 out of 5
7/30/2024
Some service items are high priced and a lack long term warranty
Chris N.
4 out of 5
7/30/2024
Jonathan was great. He was able to squeeze me in without any notice. I greatly appreciate his assistance
Catherine K.
5 out of 5
7/28/2024
Our service person Alex was absolutely wonderful. He was terrific.
Florance C.
4 out of 5
7/28/2024
Ok ???? will do. Everything was done just fine I appreciate you asking THANK U FLORANCE JONES CLANTON
Anne A.
4 out of 5
7/27/2024
Evey was very knowledgeable and professional. She explained the work being performed today and also gave me a breakdown of the services to be performed at my next service appointment. She also verified some of the work completed at my January 2024 appt is listed on the 60k service and will not be duplicated. A great experience!
Laima T.
5 out of 5
7/27/2024
Staff and especially Ken Mintz were very professional. Answered all questions clearly and succinctly. The Service Department did an excellent job. Thank you.
Sheryl M.
2 out of 5
7/27/2024
Ken was very helpful but the vehicle would not replicate the incessant beeping issue while in for service. A vehicle less than 1 year old shouldn't have any issues. This one has no way to disconnect if it happens again, so then I have to hear the being noise until I can get it back in for service, and of course then bring it back for service. This is my first Subaru and I'm generally hasit with the purchase, but I'm not totally interested in retaining it if it continues to have problems. Also, I do appreciate the use of a loaner, but never in my life have I had to provide a declaration page from my insurance policy as well as an insurance card. That's a very onerous requirement.

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