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Real Reviews From Verified Customers

Service Center Review Summary

5 star 396 reviews 62%
4 star 117 reviews 18%
3 star 15 reviews 2%
2 star 68 reviews 11%
1 star 47 reviews 7%
Review Us
Michael J.
5 out of 5
9/24/2022
Robert was great. Took care of me as a customer like I was family. Much appreciated it.
Lindsay W.
5 out of 5
9/24/2022
Thanks for the help!
Dennis J.
4 out of 5
9/24/2022
Kobe was a complete gentleman and explained the service work and returned the vehicle washed paper work with all info. I think you should give him a raise.
Ashley B.
5 out of 5
9/22/2022
I can’t say enough about the wonderful service I received. It was a great experience! Everyone was very professional and kept me informed throughout the process of getting my vehicle in tip top condition. Highly recommend this service department!
Kyle S.
2 out of 5
9/22/2022
We took the car in for service, then a warranty repair. After the warranty repair the alignment was off and the car felt unsafe to drive. When we returned the car for this service, to find out what changed since the warranty repair, I was told the alignment was off (which we knew) and the car needs new tires. Neither service prior to this one were we instructed to or advised to get the tires repaired. There was definitely something wrong after the warranty work and we were never given an explanation. The car had to be towed to the dealership then I had to haul it back home since it didn’t get fixed.
Clifton R.
5 out of 5
9/21/2022
Kobe was great. He kept me update on the progress of my vehicle and was completely professional.
La Galera.
5 out of 5
9/20/2022
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Donna P.
5 out of 5
9/18/2022
I am always pleased with the service provided by Robert Snipe. He’s the best!
Ivy C.
2 out of 5
9/17/2022
Worst customer service experience I ever had.
Himanshu P.
2 out of 5
9/17/2022
Feel like a someone cheat us
Latosha J.
5 out of 5
9/15/2022
Kobe Easley was Awesome ????
Antowin W.
5 out of 5
9/14/2022
Thank u
Christopher M.
1 out of 5
9/14/2022
Slow, not much communication, my tired was flat and no one filled it up. Just pure laziness and then overbilled me.
Robert L.
5 out of 5
9/14/2022
Mr Easley was very professional ???? as always
Andriana P.
1 out of 5
9/14/2022
Robert didn’t do anything wrong. It was just a surprise finding out you were short staffed. I couldn’t even get a ride to the dealership to get my car today. Is there a strike going on?
Jaoquin B.
1 out of 5
9/13/2022
You had my car for almost a month for a $400 repair which I could have just paid out of pocket and waited for the warranty to reimburse. You lost my contact for over a week for 2 weeks nobody contacting me return my calls
Joann R.
4 out of 5
9/13/2022
Mr. Snipe is the best. He's very knowledgeable and patient when it comes to asking questions. He goes over and beyond to ensure that your satisfied.
Sandra D.
5 out of 5
9/10/2022
Courteous and kept me informed of my vehicles progress along the way.
Beverly R.
5 out of 5
9/10/2022
He was very helpful nice and polite
Jerry W.
5 out of 5
9/7/2022
Kobe was an awesome professional!

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