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Real Reviews From Verified Customers

Service Center Review Summary

5 star 396 reviews 62%
4 star 117 reviews 18%
3 star 15 reviews 2%
2 star 68 reviews 11%
1 star 47 reviews 7%
Review Us
Augustus R.
5 out of 5
11/29/2022
Thank you, weii done!
Jeanine W.
1 out of 5
11/24/2022
My car still isn’t working right
Willie R.
5 out of 5
11/23/2022
Kobe was a pleasure to work with good customer service is hard to get these days Kobe did a excellent job.
Shaunda W.
5 out of 5
11/23/2022
My overall experience was great.
Renee L.
5 out of 5
11/22/2022
I was very satisfied! Robert was very professional, pleasant, knowledgeable and very pleasant! He’s customer service was excellent!
Lola S.
4 out of 5
11/20/2022
I was previously servicing my Jaguar at Imperial Motors Jaguar in Lake Bluff, however, I will now bring my business to the Orland Park location because of the excellent service I received from Robert. He is professional, knowledgeable and has a great demeanor. A+
Ambrose C.
1 out of 5
11/19/2022
Fix the problem I originally came in for, you all have received 10,000 for at this point. I still have the noise I came in for.
Faiza A.
5 out of 5
11/13/2022
Great service! Thank you
Marie C.
5 out of 5
11/10/2022
This was quite a nice experience. The young man was knowledgeable, professional and patient. Thank you
Vraj Ltd.
5 out of 5
11/10/2022
Kobe was excellent
Rhonda P.
5 out of 5
11/9/2022
Kobe was ABSOLUTELY AMAZING! He was polite, kind, and kept me informed throughout my service. I look forward to working with him again.
Michelle R.
1 out of 5
11/6/2022
I drove vehicle home and with 30 minutes the noise is back. I’m completely frustrated.
Rita T.
5 out of 5
11/5/2022
Kobe Easley was pleasant and very helpful. He took the time to go through my car and find my cellphone which I misplaced. Great service!
Evelyn W.
5 out of 5
11/5/2022
Thank you
Toya W.
2 out of 5
11/4/2022
(Item is not fixed yet hopefully the 5th attempt is the winner no apologies, no courtesy offer of a gas card for my inconvenience customer service is really bad here, I might have to start driving to a further location to treat my car needs still no invoice on my half **** despair job yet, part still broken like I have nothing to do but call off work to sit in a waiting room of a dealership for hours and to still have broken repair jobs incomplete corporate needs a call.
Oswald H.
1 out of 5
11/1/2022
I cant get any answers or call back. Service was partially completed with no explanation set or quote on remaining service items that need immediate attention
Amanda R.
2 out of 5
11/1/2022
My car was there a week because there was 1 technician to look at the infotainment system and he was on vacation. I haven’t been pleased with Jaguar service since purchasing the vehicle.
Peter N.
5 out of 5
10/31/2022
Kobe was extremely efficient and helpful. Greatly appreciate his service. A 10.
Mobolaji S.
5 out of 5
10/29/2022
Robert was great and professional!
Adnan Z.
5 out of 5
10/29/2022
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