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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
John G.
4 out of 5
3/11/2023
?????
Tiffany A.
5 out of 5
3/11/2023
The customer service was great. All my questions were answered and the establishment was clean
Corey S.
5 out of 5
3/10/2023
Great experience
Timothy N.
5 out of 5
3/10/2023
Ok. All good
Tracy G.
4 out of 5
3/10/2023
Kia should have brochures that tell customers of when service should be done and about how much said service would be….
Paul K.
1 out of 5
3/10/2023
It was better than last time. Last time we were told the car we brought in, 2016 Kia Rio, that we got totally screwed, it would cost $175 to check something. We ended up paying $175, $175 and $24.99. The estimate to get the car fixed was $4000. The tech we had was horrible. His name was Mike and he was such a jerk. He made my daughter cry. Yesterday we had a nice tech. We won’t be back to this Kia dealership again. I will never buy a Kia again. We ended up getting the 2016 Kia Rio fixed for $2800. Yesterday, we were discouraged from getting the car washed due to a lack of porters. To get the recalls fixed on the 2019 Sportage it took an hour and a half.
Bridget P.
5 out of 5
3/8/2023
Rebecca and Amanda go above and beyond with their customers. I've never met such caring and helpful people in this industry. They are such great people! I come back to this Kia because of them.
Joyce W.
5 out of 5
3/8/2023
Thank u
Roberto N.
5 out of 5
3/8/2023
All great
Daniel F.
5 out of 5
3/8/2023
Bruno was awesome. Got me in quickly without an appointment
Kathleen B.
5 out of 5
3/8/2023
Work was completed in a timely manner. Staff is kind & professional.
Deborah J.
5 out of 5
3/8/2023
Excellent Customer Service. He is amazing,even walked me to my vehicle. I love when I bring my car in and he waits on me, very professional. He deserves top recognition within your company!
Gregory W.
1 out of 5
3/7/2023
MIL indicator light came on - on the way home should I come back in?
Judith P.
4 out of 5
3/7/2023
The most pleasant experience at a dealer ever
Kevin M.
4 out of 5
3/5/2023
She greeted me then I told her what I was getting done and she took care of it
Brein C.
4 out of 5
3/5/2023
She was very attentive even while being very busy. This is my 2nd time being serviced by her and she has treated me the same each time. She makes you feel as if you are the only customer even though she is servicing many. I appreciate it.
Bobby J.
5 out of 5
3/5/2023
Very satisfied thank you
Gerald H.
4 out of 5
3/4/2023
She helped me through every small steps of the way to getting the software upgrade. Then helping me get a new battery for my car and even showing me how to use Apple wallet to pay for the battery. Very professional and fun person.
Angel A.
1 out of 5
3/3/2023
My issues with my vehicle were not solved I feel I’m gonna have to waste another day taking the car back to the dealer so they can figure out what’s going on
Michael M.
3 out of 5
3/3/2023
Your wifi is horrible! I was there for over 2 hours waiting for my service to be completed and could not accomplish anything! My time is important and it was wasted!

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