About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Tyler C.
2 out of 5
6/18/2023
Just felt like you guys weren’t actually wanting to find out what is wrong with my vehicle you just wanted to address the symptoms and not the root cause of my issue
Stephen S.
5 out of 5
6/18/2023
Service was great
Dennis S.
5 out of 5
6/17/2023
On time professional
Vanessa R.
5 out of 5
6/17/2023
I love working with Rebecca. Always a positive, pleasant demeanor. Keep up the great work.
Manuel G.
5 out of 5
6/16/2023
Good service
Earlene S.
2 out of 5
6/15/2023
I refused to believe that customer service no longer exists. However I can honestly International Kia has made me a believer. My experience the last two times has been beyond unexceptional. I even spoke with the Service managerwityh no better experience. Instead of trying to be accommodating she tries to defend the poor customer service that was provided. I bought my car from this dealership and tried to keep doing a relationship with this dealership with the hopes of when I trade in this car I would return. Well that thought has died today, because I will noy be returning to this dealership.I will be placing my experience on every social platform I can find,because not only was my experience beyond poor, I was lied to by management. Unexceptable! For me two strikes and your out.
Krista K.
2 out of 5
6/14/2023
75% of the cost was labor
Chad D.
3 out of 5
6/14/2023
Team on site was great. Wait time was adequate. Scheduling visits is a hassle….three weeks? Went in on a Thursday for routine service, after talking to Scheduler, he forgot to mention they don’t take Walk in’s on Thursday’s. Frustrating.
Saul C.
1 out of 5
6/14/2023
My car appointment was supposed to take up to 5 hours to complete and I have yet to be givin the OK to pick it up. The vehicle has been at your service department for 9 hours and counting. This is not acceptable and needs to be addressed.
Marylou R.
5 out of 5
6/14/2023
Good service.
Ta B.
2 out of 5
6/13/2023
I was mistreated , pushed to the side, I came to Kia every month since march and they keep having to replace an engine in my 2017 Kia sportage !! I was left at the mall for 5 hours had to pay for an Uber , once I arrived back at Kia I was upset but Amanda the manager called the police to get me escorted out when I waited from 9:15-430 for an oil change and they had to refocus a hose on my car from the new engine they just replaced !! I feel like I been cheated, misused and bamboozled !!! How do you get 2 new engine in a car and consistently having the same issue with the issue and Amanda has the nerve to call the police on me all the money I’ve paid Kia !! I’m contacting corporate!! The police said they always get calls from Kia about this same issue BAD FOR BUSINESS
Albert V.
4 out of 5
6/13/2023
Oil change and recall was done with timely manner just like he said
Juan M.
5 out of 5
6/13/2023
Phenomenal service thank you!
Brenda R.
5 out of 5
6/13/2023
Everyone took care of me with a smile and timely service
Cindy R.
5 out of 5
6/12/2023
Great service writer..you need more ppl like her!
Shirley T.
5 out of 5
6/11/2023
Excellent service as always,Was greed With a warm smile from beginning to end.
Carly H.
5 out of 5
6/10/2023
Kevin kept me updated as my vehicle was being serviced. Great communication throughout!
Albert G.
5 out of 5
6/10/2023
Quick and thorough service!
Bill A.
5 out of 5
6/9/2023
Thanks
Toni B.
5 out of 5
6/9/2023
Very polite and knowledgeable

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.