Service Center

Real Reviews From Verified Customers

Dagmin O.
1 out of 5
3/2/2024
Hi, I was at a dealership for a recall , a guy said we don’t have the first recall but we have the second one which is a coil springs and I said ok , he said you have to call for an appointment so I did I called when I’m there and I got two weeks in advance but when I went there he said you have to drop the car for tomorrow and I said fine but when I came to pickup the car Nothing has been done claimed we don’t have it for now. But he should have told that in the beginning. I was very frustrated and and disappointed. A guy has some attitude
Stanley L.
4 out of 5
3/2/2024
Kevin was great. Understood my concerns and and worked with me to get the correct service that I wanted. 5 stars out of five stars rating. Stan LaHood
Matt F.
5 out of 5
3/1/2024
I appreciate all the help from Louie and Joey.
Thomas S.
1 out of 5
3/1/2024
first, they asked if I wanted car wash, I said sure, ticket shows it but never done. next, no warning about the fumes that undercoating would produce. upon entering garage this morning I was overwhelmed by odor. put car outside this morning and leaving out over night.
Robert J.
5 out of 5
3/1/2024
Very very helpful....taking the customer feelings first...
Robert H.
5 out of 5
3/1/2024
Very helpful and knowledgeable.
Sharon H.
5 out of 5
2/29/2024
Great service
Anthony P.
5 out of 5
2/28/2024
Ok
Russell B.
4 out of 5
2/28/2024
Like the drive in express service with no appointments
Latonya B.
5 out of 5
2/28/2024
The Kia team is awesome orland park
Lance M.
4 out of 5
2/28/2024
Quick, courteous check in process. Oil change and tire rotation were done quickly.
Roger S.
5 out of 5
2/27/2024
Very fast. Not a long wait time.
Cesar L.
5 out of 5
2/27/2024
Wailied Abdallah was extremely courteous and helpful. All of my questions were answered and the transparent process made me feel at peace with the service. I trust KIA.
Lynnette W.
4 out of 5
2/27/2024
Right now it appears that things are okay. I would like to drive the vehicle for a while to make sure things are okay.
Elmer D.
5 out of 5
2/27/2024
Very happy with the service
Joe C.
5 out of 5
2/24/2024
Very courteous and professional. No surprises, the car was done within the time he said it would. The facility was very nice and clean and all of the staff were accommodating.
Richard L.
5 out of 5
2/24/2024
Great service
Laura S.
5 out of 5
2/24/2024
I was happy with the excellent service and friendly and helpful staff.
Michael M.
4 out of 5
2/23/2024
My receipts have Walied Abdallah,was not introduced to Steven. Walked kept me updated of progress while I waited.
Mike K.
5 out of 5
2/23/2024
Joey my service advisor was outstanding and will be coming back whenever I need service to my vehicle. The whole process was well communicated and professional

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