Heidi and Alyssa Chan was super helpful and fantastic with the service on the Rav4. Heidi was super caring and added on anything else that needs to repairs. Thank you so much for your service
Joe, the service rep was awesome. I told him what I needed and he got me out on time which was really really appreciated. Very kind and helpful.
My experience with Alejandro was great. He was professional, understanding and accommodating. Highly appreciated.
Unhappy. Arrived for a 12:30 oil change appt. at 12:15 completed at 3:45. Excessive wait. Happens each time I have service. Why have an appointment. Terrible service.
I was seen right away and they got to the root of my problem. I was kept in the loop the whole time. Great service
My issue hasn’t been resolved. This is the third time I’ve taken it back.
My service advisor, Jeffrey is the best. He is trustworthy, honest, and has his customers’ best interest and safety as priority!
He’s great with customer service,I would love to come to Toyota Northridge because of his above and beyond customer service professionalism that he renders every time I bring my car for service,he’s more of an asset to the company.thank you.
Sure, it's easy when you please a customer.
Glenn was a pleasure to work with. Fast, efficient, and friendly. Please promote Glenn and give him a raise!
Noel has been my point of contact numerous times.He is very professional and pleasant. He is a great asset to your service operation.
joe was professional and quick.
Jeffrey Johnson is always very friendly and helpful
Thank you so much Jeffrey! It was my pleasure to work with you! Great service, knowledgeable advisor and my car is in excellent condition now! Much appreciated!
El señor **** necesita cumplir los horarios de citas, me iso esperar demasiado y no me dio ni siquiera transporte de regreso a casa , otros dealers en el valle tienen mejor servicio al cliente
Very professional, courteous, and knowledgeable. Great experience, especially for my first visit.
Anthony Madrigal siempre es bien profesional ensutrabajo y tiene buena actitud para al cliente yo ya tengo años que me atiende siempre me vengo contento yo le doy un 100 por ciento
Jeffrey provided excellent service as always.Thank you
Advisor Glenn Deitsch was a great help to me on my first visit to maintenance my car. He was very friendly and a great listener to my needs. He got everything done quickly and well. Thank you very much Advisor Glenn Deitsch.
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