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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2944 reviews 64%
4 star 1056 reviews 23%
3 star 171 reviews 4%
2 star 205 reviews 4%
1 star 252 reviews 5%
Review Us
Jennifer B.
5 out of 5
4/15/2021
Josh was the most excellent service advisor. I really appreciate his assistance and attention to detail. Definitely returning to Riley for my next service.
Ronald W.
5 out of 5
4/15/2021
Thanks for fast service. Enjoyed working with Trenton.
Bruce J.
4 out of 5
4/15/2021
I bought my 2018 Centennial Silverado at Riley Chevrolet in June 2018 and all of my maintenance, less one oil change and tire rotation, because of the tornado, has been completed at Riley Chevrolet! The customer service has been great!
Crystal W.
5 out of 5
4/14/2021
Love the valet service. Thank you!!
Judith B.
5 out of 5
4/14/2021
I appreciate the service at Riley’s. Everyone is very professional and friendly. I am confident that any service work performed is correct and reliable. I will always recommend Riley’s as the place to go to purchase or lease cars and have any work done.
Michael T.
1 out of 5
4/14/2021
Was down their twice in 3 weeks never fixed my truck and charged me $200 for doing nothing and lost the part that was supposed to go in my truck that day. Not pleased
Joe Z.
5 out of 5
4/14/2021
Very pleased
Sandy B.
4 out of 5
4/13/2021
I have always been pleased with the service at Rileys. Reliable, friendly, nice clean waiting area. Keep up the good work and I'll keep coming back.
Harold D.
5 out of 5
4/13/2021
Staff were friendly and professional.
Marilyn V.
3 out of 5
4/12/2021
I did not get a new sticker in my window for next oil change.
Karen B.
5 out of 5
4/10/2021
The person who kept me updated as I was waiting in the customer lounge was very polite, respectful and professional. Thank you.
Joe W.
4 out of 5
4/10/2021
You guys are great... always happy with my experience when I come into the service dept. Ron Inman has been especially helpful with my recent insurance claim and repair. Keep up the good work! Cant wait til yall get to move home next month!
Leslie O.
5 out of 5
4/10/2021
Very good customer service! Kept informed!
Jackie M.
4 out of 5
4/10/2021
Completely satisfied with personnel & service. I had planned to get a new LaCrosse but I guess I will just rely on Riley’s to continue to take care of my 2015.
Royce H.
5 out of 5
4/10/2021
Always professional!
Kevin F.
5 out of 5
4/10/2021
He was very helpful. Got me in quick and fixed up even quicker.
Scott S.
5 out of 5
4/10/2021
Josh is quickly becoming my favorite service writer. Great experience!
Alex H.
4 out of 5
4/9/2021
Josh was an awesome representative of Riley Chevrolet today. My morning started out not so great and he was kind and turned it around. We need more people like Josh in this world. Someone who is kind and truely cares. Be proud to have him on your staff!
John Z.
5 out of 5
4/9/2021
Mr Scott did a great job.
Theressa M.
5 out of 5
4/9/2021
Trenton was great! He got my car in quickly and was very professional with answering all my questions.

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