Service Center

Real Reviews From Verified Customers

Dean H.
5 out of 5
4/25/2021
Trenton did a good job of keeping me informed
Mike M.
4 out of 5
4/25/2021
No Fox News on the waiting room TV.
Stacy K.
5 out of 5
4/24/2021
Ron did a great job communicating with me and servicing my car. Thank you
Thomas H.
5 out of 5
4/24/2021
As usual we were treated like family and are completely satisfied with our first class treatment.
Rickey F.
5 out of 5
4/24/2021
Everyone was nice and they worked me in without an appointment. Thanks so
Tara S.
2 out of 5
4/23/2021
I brought my GMC Terrain in to have the oil levels checked due to an oil consumption issue. I had my oil changed in November 2020 and was told to bring it back every 1000 miles to have the levels checked. Due to the pandemic I barely drove and was quarantined for months, I was exposed multiple times as I’m an essential worker and wasn’t able to bring it back to the shop until yesterday to have the levels checked. I have barely driven 2000 miles since the oil change in November. Josh Scott talked to me like I was an idiot and told me my vehicle doesn’t qualify for the consumption testing anymore since I went passed 1000 miles to have the levels checked. He was extremely condescending. I was only doing my part to stop the spread. I expect better from Riley as my family and myself have purchased all of our vehicles there. Everything from Cadillacs to a Chevy Cruz, but never again. Josh appeared to be training Trenton Lincoln and Josh said to Trenton “this is the **** we have to deal with” referring to me. They treated me like a 3 year old and I asked them to just give me my vehicle back. I would like to speak to someone before my father calls his very good friend, Kevin Riley. Thank you.
Desiree V.
1 out of 5
4/23/2021
I have been told 2 times now that my alignment has been done, but it has not. There is a 172 point inspection on certified vehicles but mine failed a total of 4 so far that I know of. 2 fixed by you 1 fixed by me and one still not fixed. It's very frustrating and very disappointing considering i heard great things about this company and that is why I bought a truck here. But now I'm worried considering the issues I'm having.
Troy G.
5 out of 5
4/23/2021
Excellent service provider. Thank you
Steve B.
5 out of 5
4/23/2021
Very satisfied with every thing
Judy F.
5 out of 5
4/23/2021
I appreciated the personal attention given to me as a customer.
Jose N.
5 out of 5
4/23/2021
You guys did excellent job thank u
Carol D.
4 out of 5
4/23/2021
All good. You all are your usual friendly selves. I enjoyed visiting with you today. I could feel the excitement for your soon to move to your new /old location. As usual you did great job on the maintenance of my Envision.
Kathy G.
4 out of 5
4/23/2021
Service was wonderful. I will b back. Thank u
Arlene S.
5 out of 5
4/22/2021
Thank you for getting my Equinox in and fixing the problem
Victor T.
5 out of 5
4/22/2021
Job well done
Scott S.
5 out of 5
4/22/2021
Josh is an excellent service writer. Great service!
Dan C.
5 out of 5
4/22/2021
Trenton was very professional
Jerry O.
2 out of 5
4/22/2021
Parts. Not available
Linda B.
5 out of 5
4/22/2021
Our problem was handled quickly and professionally
Sharron S.
5 out of 5
4/22/2021
Patrick was very nice and professional and was a pleasure

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