Rusty Drewing Chevrolet Buick GMC Auto Repair Service

Everything was perfect

Great!

The guys did what they could with what they had. Was honest and fair, even cutting cost in half. Left very pleased and now have a new repair shop. Thanks.

A truly satisfying experience. Everyone I spoke to was pleasant, helpful, and patient.

The only problem I had was that I had to find my own ride back to pickup my truck. I was supposed to be picked by the shuttle driver but after waiting almost 2 hours I had someone else take me.

Only have one complaint and it is it would be nice if you would bring vehicle To service area. I had to look everywhere to find my vehicle!

I have had nothing short of great experiences with the Riley staff from sales to service. Can't wait to purchase our next vehicle from you guys!

Ron did a great short notice service for my Buick. It had been at the Collision Center where Bruce & staff did a beautiful job of fixing a scrape. Then Bruce was nice enough to have it brought to service. Well satisfied especially with Bruce & staff in Collision Center.

The work was done in a reasonable amount of time. Thank you for your service.

Very satisfied with my vehicle so far. No doubt considering a trade in the next year to 18 months. You’ll be the first to know ! Thank you! Chuck Bumpilori

Service is number one with us and it helps we like our salesman Jordan thank you Pat and Waymon Baker

Great job!

Everyone was very friendly and they kept me updated on the status of my car.

Awesome service. Thank you.

Excellent service team! Very professional and courteous. Excellent customer lounge with fast Wi-Fi which allowed me to work while I waited for my car. Very clean and the only place I will take my GM for service.

I was very pleased with the service and how helpful everyone was.

I was disappointed that I had to call 3 times to found out what was going on with my car plus when I picked it up a piece on the front drivers door was missing and there was a scratch on the same door. Not the normal good service that I’m use to.

All good this time! Great follow up

I bought a 2020 GMC Terrain in late July (Brian was a great sales person) but it immediately began making noises (just as soon as I got back to Sedalia with it). In mid-August I called to get it checked out & Heather in service was very accomodating in getting me a rental. The service department had my car for an entire week. I got text/reminders about dropping off and then no communication. I had to call each day for a report. On Monday they knew nothing because my service manager was not there, on Tuesday they knew it had been driven, on Wednesday they said they drove it again and could not hear anything and I could come get it. Again, I had to call each afternoon for this report. So Friday I come to pick it up and it is immediately making the noise I heard. On Saturday I went to WK Chevrolet in Sedalia and in a matter of minutes he found a service bulletin about the exact noise I reported!!! I don't know why Riley had it for a week and didn't check for this service bulletin. WK has attempted to fix the problem, and they are working on it again tomorrow. It has bad welds in the B pillar that cause ticking/rattling noises and it is SO annoying. I haven't even made a payment on the car and I want to return it! I actually have it for sale on Marketplace. While the purchase was a smooth process I'm highly unsatisfied with my purchase and when I discussed this with Brian Mushrush he said I'd probably have to take a loss to trade it in. Plus there is little else on your lot in my price range (SUV, 60 months, under $500). If you can help or have a solution please call me at ****-****-xxxx. I look forward to hearing from you.

Very helpful and courteous.