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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2944 reviews 64%
4 star 1056 reviews 23%
3 star 171 reviews 4%
2 star 205 reviews 4%
1 star 252 reviews 5%
Review Us
Michael M.
5 out of 5
9/8/2021
Awesome service as always! Pat Carey always makes bringing my car in for service problem free. The service I get from Pat and Riley Chevrolet could not be better!!!
Linda P.
5 out of 5
9/8/2021
Always great service and courteous personnel.
Douglas M.
5 out of 5
9/7/2021
You guys are awesome
Richard R.
1 out of 5
9/5/2021
Bought this vehicle with 3800 miles. Was told that the first oil change was included at 7500 miles. Make the appointment and send my wife, and she gets charged because it expired. I call the sales person, and he says he will call us back after he looks into it, but no call.
Sarah J.
4 out of 5
9/5/2021
It took almost 2 hours for my oil change, but the man who was working the desk apologized and gave me a $10 credit. In the past, Riley has always had amazing customer service, so I give the service department a pass on receiving a bad review because it has not been a pattern.
Timothy T.
5 out of 5
9/5/2021
Good service!
Susan S.
5 out of 5
9/3/2021
Work is always great and staff is friendly. Wait was excessive this time.
Cynthia J.
4 out of 5
9/3/2021
It would have been nice to at the very least have the seat position back to near what it was when I drove up.
Joseph S.
3 out of 5
9/3/2021
No wait on arrival, vehicle taken straight to service, plenty of refreshments, reading material and television to keep me occupied along with checking out the new vehicles. All in all GREAT SERVICE
Colin R.
3 out of 5
9/3/2021
Take too long for oil change
Diane B.
5 out of 5
9/2/2021
I am always satisfied the Riley service department. Mike Bergman was very friendly and answered all my questions!
Bruce J.
5 out of 5
9/2/2021
Riley Chevrolet has great customer service in all my experiences!
Richard J.
5 out of 5
9/2/2021
Service was excellent Service reps kept me updated on Progress of vehicle 100 percent satisfied
Brian G.
5 out of 5
9/1/2021
Thank you Patrick.
Jodene S.
5 out of 5
9/1/2021
Great job , very professional !!
Becky G.
4 out of 5
8/31/2021
I had a last minute right before a trip service engine light come on. I was also on a tight time schedule because of needing to meet my special needs grandchild's bus. I had no appointment but after calling and explaining my situation they said come on in, so I did. I was expecting it to be a long day with maybe even having to end up renting a car. But they jumped right on it, found the problem, fixed it and I was home in plenty of time to meet the bus and then leave for my trip They are a top notch group of guys!
Michael M.
5 out of 5
8/31/2021
Great Staff Thank you for being so helpful.
Jerry T.
5 out of 5
8/31/2021
Always first class service at Riley...
Mattie C.
5 out of 5
8/31/2021
Excellent service as usual!
Scott G.
5 out of 5
8/30/2021
Much improved process.

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