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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2944 reviews 64%
4 star 1056 reviews 23%
3 star 171 reviews 4%
2 star 205 reviews 4%
1 star 252 reviews 5%
Review Us
Marvin P.
4 out of 5
11/18/2021
Really appreciate Riley Cadillac fixing the factory recall problem. However, not happy with GM taking so long to find a fix for it.
Sue M.
4 out of 5
11/17/2021
Very professional service! The new facility is outstanding and certainly makes everything move very smoothly. No problems here whatsoever!
Larhonda B.
5 out of 5
11/17/2021
Great job
Jerry M.
5 out of 5
11/17/2021
Very professional and informative
Thomas L.
4 out of 5
11/17/2021
On a scale 1 to 10 Given 9
Rodney B.
5 out of 5
11/17/2021
Your service folks are top notch and your waiting area is very comfortable.
Bill M.
1 out of 5
11/17/2021
I requested a LOF. I did not request a tire rotation, and I did not notice he added that to my request. The worker who checked me out, did not charge the $10, but 2 weeks ago I had Jim Lewis rotate my tires. So my tires are back to where they were, and probably need to be rotated again. The worker who checkef me out did offer to put them back, but I needed my car and needed to go.
Steven S.
3 out of 5
11/16/2021
On the road with 2020 duramax silverado and required an oil change and tire rotation. Got an appointment same day 9AM. Maintenance and inspection were completed in minimal time. Great service !
Pat C.
5 out of 5
11/16/2021
Satisfied
Michelle K.
5 out of 5
11/16/2021
I can always count on Riley Cadillac service to get the job done and get me back on the road. Quick and quality service from Joshua and team.
Michael P.
5 out of 5
11/16/2021
Have always had great service.
Larry B.
5 out of 5
11/16/2021
Great service. Friendly staff. Quick and efficient.
Darlene C.
5 out of 5
11/16/2021
Appointment was on time, quick enough & questions were answered after, liked personnel.
Gracie F.
5 out of 5
11/16/2021
Great service very satisfied.
Jacqueline C.
5 out of 5
11/14/2021
Service was great
Kara D.
4 out of 5
11/14/2021
I am very satisfied with the service I received. I appreciate that the car was checked over thoroughly and I was told the results.
Randy H.
4 out of 5
11/14/2021
Took care of the recall service and additionally the issue that I had with my TPMS setpoint.
Susan C.
4 out of 5
11/13/2021
It was ready when requested and the taxi service was very punctual. Very satisfied. ????
Leo A.
5 out of 5
11/12/2021
Very courteous and professional. Everything was explained and finished in a timely fashion.
Debra H.
5 out of 5
11/12/2021
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