Satisfied. But was disappointed they did not wash the vehicle. They washed the car after the last two oil changes?
I went in for a simple oil change with an appointment set for 8:30. I did not leave until 10:00. My vehicle has about 23,000 miles on it and they told me I had about $1,000 worth of service that needs to be done. The reason I made an appointment was for the service to be completed in a timely manner and for a representative to stall my service to inform me of unnecessary maintenance was inconvenient. If the maintenance was actually needed, it should have been explained AFTER the scheduled service was completed.
Whenever I get my vehicle serviced everyone at the dealership is professional and courteous.
Beathly did a outstanding job
Always get great service by pleasant eMployees. Thanks so much!
They didn’t change my oil mileage sticker, didn’t vacuum the front and didn’t fix the rear passenger wheel well cover that is coming loose. I was told the recall would take an additional hour from the oil change, tire rotation and inspection but the whole process took an hour so now I am wondering if everything was completed and I have no way of knowing.
When I arrived to pick up my car the work I requested was not completed.
Bethany helped me get my tire repaired at 4:30 on a Friday evening. That is awesome service!
Take 2 hours and 30 minutes for oil change.
I make appointment 3:30 pm and I bring my car 3:15 and they give my car 5:05 pm
When I called to make the appointment I was asked if I wanted 8 or 9 am. I chose 8. When I arrived at 7:57 am, I was told by the assistant service manager that somehow my appointment time was listed at 1:30 pm, which is not what I was offered or selected. He quickly moved the appointment time to 8 and I was still out in a very reasonable amount of time. When my car was done, Bethany just handed me the paper and said “here you go”
And kept walking. No “everything looks good” or “we made some recommendations for service for the future”. Nothing. It was borderline rude instead of just questionable customer service.
The visit and service was excellent. Thanks
Yes the technician worked quickly staff was wonderful
Ben was great. Very helpful and everything done as promised.
Very prompt. Lady at customer very mannerable and pleasant
Great customer service and it’s always a pleasure to know that my truck was well look over.
Excellent service .... Ben and his team are very professional.
Ben went above and beyond, as always. Glad he's on the service team!
Ben’s attitude toward service is excellent. He’s always been very helpful and and has a wonderful attitude. We’ve enjoyed working with Ben
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