Charity went above and beyond to make sure everything went well. She should get a raise : ) Great customer service.
Matthew was very kind and professional. He was genuinely apologetics that it took so long for my car to be finished, due to being short staffed. It was frustrating, but I understand that this is a struggle that most businesses are dealing with these days.
Rachel is always very nice and helpful. She epitomizes customer service and this is why I continue to bring my car there long after the warranty expired.
Rachel is an asset to Community!! Hang on to her.
Sales team was great but took 3 weeks after signing papers to buy truck to get the truck back after some body repairs and it was not detailed well at all. After that long I thought it would have been a lot cleaner Thanks
I was informed that there was no one else in line and that I was the only one getting my car detailed today; but after 45 minutes of waiting I decided to ask if they were going to bring it back to get it detailed because it was still just sitting there, and then that’s when they finally brought it back. But unfortunately I did not notice until after I left and got home that the rear windshield wiper had not been put back on and was laying inside the car in the backseat. And I tried to figure out how to put it on and was unsuccessful.
It’s a good feeling to be able to trust someone with the needs of your vehicle.
Again I can’t say enough about the service I get from Rachel.. i would never buy anywhere else because of service department.
Great job, Stephen was very nice & polite
Charity was very sweet and nice. Service was fast and smooth. The technician, Ian, is very good at what he does and would recommend him 100%. I’m from Houston, Texas and I loved my experience in Louisiana.
The service was done in a timely manner ,It was replaced with Ford parts
Experience was much better than with the previous owners of this businees.
Mrs Rachel & other service advisor staff are always nice!
Thanks to all of you! ????
Very professional n courteous
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