Community Honda Lafayette Auto Repair Service

Rachel has been great to work with!

Completely satisfied with service. Only problem was wait time but it seemed reasonable for the number of vehicles ahead of me. Did get another issue taken care of by Ken(finances). Enjoyed talking with Darrel (dealt with him to lease my car) and Bryan who remembered me when I leased vehicle. Friendly and heilful staff!

Courteous, efficient knowledgeable, polite and helpful!

Rachael is always my go to Service Advisor. She is extremely helpful, informative, and respectful.

Everyone was nice and service was what I was looking for.

Very nice person. Always willing to help!!!!

Rachel kept us updated and calm after we hit something that ripped ou a air vent cover under the car! Thank you for the service experience!

Awesome job. Was very pleased.

Rachel is excellent!

Your service department is #1. And Charity is so informative every step of the way. You all really have an amazing service department

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Great job thanks

Great Service, very friendly attitude. OUTSTANDING!!!

Rachel fully explained the B-1 Maintenance service and cost. She keep me updated on the progress. They even washed the car before giving it back. Always a pleasant experience.

Good job

Rachel Is Always AWESOME ???????? And Y’all Do An AMAZING ???? Job Over There Y’allselves ????????

Received coupon the day after service. And the wiper fluid was empty (not a drop would come out) just 2 days after service which completely had me questioning if actual service was completed since I receive a general letter with fluids and tires checked and I’m always encouraged to do extra service yet what I’ve paid for doesn’t seem to be consistently done. It’s been constant decline in service quality since community took over. It’s disappointing nearly each time there’s something. When Moss had it, the service was great and they ran car through the car wash each time. It’s the little things that end up becoming big things. I’m fairly tech savvy but can never seem to schedule oil change in the online system therefore just show up. I don’t appreciate that the my information is not protected by your company…. Simply putting in a phone number on your website can pull up a persons vehicle info on the website. It just doesn’t seem right. I’m all about efficiency but quality has been lost in the process unfortunately.

I did have to wait longer than what I expected.

Very satisfied with service in and out time.

I’m very satisfied I have been going in for 11 years. I trust no one else and no one else has worked on my car.